View automated emails on contact record

HubSpot Ideas
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1

Support posting on behalf of a customer.

We’d like it to be possible to filter specifically for marketing emails sent via a workflow on a contact record. We understand that we can filter by marketing emails generally and by workflows, but we’d like to see a way to drill down into marketing emails that were sent to a contact via automation.

Thanks!

2

Specifically this is a request to have marketing emails added to the activity view inside of a ticket. Currently, you are not able to see automated emails that are sent within a workflow that a ticket is enrolled. This would allow a full view of correspondence associated with a given ticket.