There is no ability to list out all the records that you follow. Since you automatically follow contacts you own, you could filter by that to see the majority of what you follow, but there isn’t currently a full list.
It would be helpful to have either a filter or a section under “Your Perferences” in Settings which will list the Deals, Contacts, Tickets, etc. that you follow. The ability to unfollow records directly from this list would also be helpful.
The goal here would be an easy and effective way to manage records that you follow to reduce uneeded notifications.
I have started to follow a random selection of contacts/companies to track updates/lifecycle stages for a variety of reasons. There is currently nowhere to review a list of contacts that are being followed and no way to filter these contacts to an active list. By default, I was not receiving any type of notification for these contacts but I’m also not able to search out who I’m following to check on their current progress or unfollow them.
Would it be possible to either have an active list of “Contacts I’m Following” or a place these records are listed in my account?
I’d love to see this filter option (Contacts/Companies/Deals/Ticket) to identify objects I’m following or not following so far. For me especially to filter the Deals with this option would make my life much easier.
Rather than (or in addition to) they just need to expose the “internal” property so we can run a report on it. It seems so simple… As the person who brought in Hubspot and built our front office, I now arbitrarily follow about 1000 companies and am getting flooded with emails. I want some, but not all, and have no way to manage this.
I agree! The follow feature could be so good but it’s barely useable right now. They need to separate deals I own from deals I follow - i don’t need to be notified with an email every time I move my own deal. But even more importantly, being able to show a filtered list view of all the companies/contacts/deals that I’m following is necessary! It should be a simple property for filtering.
Still a good idea, especially for those who follow lots of contacts/deals/companies and their role/focus shifts. I am now getting alerts for all deals sold over the past few years and having a hard time using the 5% of the alerts that are valuable with the 95% of the noise (that I have to unfollow daily).
I would like to upvote this idea - as we have users that may transfer contacts to another user but still get notifications between the new user and that contact. Currently, there is no way of creating a list of records that a user follows in order to unfollow them
I am surprised that there is no way to identify all of the contacts and companies I am following so that I can deselect. After a while, you get so much clutter, you do not notice the ones that are more important.
I reached out to HubSpot support regarding this issue in August of 2024. I was told to go to the HubSpot Ideas Forum.
I am an admin and have made many records that I was made automatically to follow. I have no way of seeing these records listed anywhere. I am innundated with notifications from these records, but it causes me to be unable to see notifications that are actually relevant and necessary to see.
The only solution to this apparently is to wait until you get a notification and then unfollow the record. This has resulted in me having to regularly spend time unfollowing records. It is now November 14, 2024 and I am STILL unfollowing records to unclog my notifications 3 months after I initially reached out.
SO--- instead of being able to resolve my problem quickly and at once by viewing all records I follow, it has been wasting my time for months.
Without the ability to (AT LEAST) sort, filter, and/ or view the records we are following, this feature is essentially useless for anything except clogging your notifications. BULK updating these records would be a very close second by way of NEEDS, but at the VERY LEAST being able to sort them out and do it one by one instead of just flying blind is imperative to implement as soon as possible.
This is a well documented need within the HubSpot ideas forum. Including this post, I have compiled a list of URLs to posts requesting the same feature. I ask that everyone comment on and upvote each of these threads as well to emphasize the importance of this issue to HubSpot.
HubSpot allows you to Follow records (companies, contacts, deals, etc.) where you are not the owner but would like to receive notifications on any changes to these records. However, I was told by HubSpot Support that HubSpot does not have the ability to show you a list of the records you Follow. This seems like a very simple request and will hopefully be added soon. Let’s vote this up and get it added! Thanks!