# Verification code through google

**URL:** <https://community.hubspot.com/t/verification-code-through-google/163815>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [November 3, 2026, 10:28am UTC](https://community.hubspot.com/t/verification-code-through-google/163815 "2026-11-03T10:28:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nana110686](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@Nana110686](https://community.hubspot.com/u/Nana110686)\
**Post date:** [November 3, 2026, 10:28am UTC](https://community.hubspot.com/t/verification-code-through-google/163815/1 "2026-11-03T10:28:08Z")

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I am also facing the same issue with my account used with email [email]

I am not receiving the verification code email. I am able to receive other email from other people so my email is working fine.

I have also added all HubSpot IP addresses and domains to the safe senders list. But still no luck.

Could you please help me to get logged in?

_Moderator note: For information, the HubSpot Community is a public space. I have therefore edited your content for security & confidential reasons._

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [November 3, 2026, 1:43pm UTC](https://community.hubspot.com/t/verification-code-through-google/163815/3 "2026-11-03T13:43:29Z")

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Hi @Nana110686 and welcome to the HubSpot Community!

When checking internally I couldn’t see a bounce for this email address. When did you try, please? Was it today?

Can you please [submit the form at the bottom of this article](https://knowledge.hubspot.com/account-management/log-in-to-hubspot#additional-login-help) to get help.

I’ll also reach out via DM in the meantime.

Thanks,

Bérangère, HubSpot Community Manager