I agree. There are several “new” features that require extra steps. When a CRM has 2 or 3 steps over the prior 1 step, that’s a waste of time, in my opinion. I don’t see any advantage to having a pop out box to enter a simple phone number. The other extra step occurs when adding associated companies. I much preferred the old way of typing and hitting <save>. Quick, easy and done. Please consider the end-user when creating these extra, unnecessary button pushes.