Currently the option “Connected Calls” does not give any value in Workflows, it seems it was only created for Reports.
I would love to use that in Workflows as I want to determine the value of contacts based on the number of times they were called and actually answered the call.
Currently I can only count ALL CALLS, which does not help at all as I don’t want to count contacts that have been called 10 times but never ever answered a call.