Hi,
We have created an email with drag and drop, in which we have to use custom web font in font dropdown list editor, like Roboto font.
so please explain how to do this
Hi @AnkurKhetan,
Thank you for reaching out to the Community!
I wanted to tag in a couple of subject matter experts to see if they can offer some advice:
Hi @AdamLPW, @Jonno_Price, @Ian_Matt, do you have any tips for @AnkurKhetan? Thank you!
Cheers
Mia, Community team
Hi @AnkurKhetan
Unfortunately using custom font in email is a notoriously tricky for the simple reason that the font you select won’t display for the recipient unless they have that particular font installed. Which is why the font selection is limited for email.
You can use Google fonts on websites because most browsers will support Google Font - but this is not true for email. Google Fonts will only display on certain email clients such as Apple Mail; iPhone; iPad
Android Mail (native app, not Gmail); Thunderbird.
So the safest option for your email to display nicely for the vast majority of your recipients is to select from the default options that are available to you in the marketing email module. I would probably choose Open Sans as a close alternative.
Hope that helps.
Hi @AnkurKhetan, as @Jonno_Price noted in his reply, custom fonts in emails have always been rather tricky and not typically recommended.
While it’s still not available for all ESPs, there is a public beta that will make it easier to use custom fonts if you’d like to.
new public beta: Custom Fonts in Marketing Email (all hubs/tiers)
What is it?
Custom fonts from your Brand Kit now appear in the font selector dropdowns of the drag-and-drop Marketing Email editor — no custom coding required.
Why does it matter?
You can now apply your brand’s custom fonts directly in the drag-and-drop editor, so you don’t have to choose between using an easy-to-build template and staying true to your brand guidelines.
How does it work?
review the product update for step-by-step instructions
Important limitation: Custom fonts are only supported and will be displayed in limited email clients such as Apple Mail. Other popular email clients like Gmail, Outlook, and Yahoo do not support custom fonts and will display the fallback font instead. This means recipients using these clients will see your specified fallback font (e.g., Arial, Helvetica, Times New Roman) rather than your custom font.
Note: Google Font support coming soon