# Users in Hubspot

**URL:** <https://community.hubspot.com/t/users-in-hubspot/94446>\
**Category:** CRM\
**Tags:** free\
**Created:** [November 21, 2023, 8:57am UTC](https://community.hubspot.com/t/users-in-hubspot/94446 "2023-11-21T08:57:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Saassolution](https://avatars.discourse-cdn.com/v4/letter/s/ee59a6/32.png) [@Saassolution](https://community.hubspot.com/u/Saassolution)\
**Post date:** [November 21, 2023, 8:57am UTC](https://community.hubspot.com/t/users-in-hubspot/94446/1 "2023-11-21T08:57:46Z")

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Since I am using the free version of Hubspot i would like to know how many users I can add to HubSpot also the other free features I will get in this

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**Author:** ![Jigar\_Thakker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jigar_thakker/32/63606_2.png) [@Jigar\_Thakker](https://community.hubspot.com/u/Jigar_Thakker)\
**Post date:** [November 21, 2023, 9:01am UTC](https://community.hubspot.com/t/users-in-hubspot/94446/2 "2023-11-21T09:01:33Z")

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Hey @Saassolution

You cannot add more than 5 users if you are using a free account you need to upgrade your plan

Regarding the free tools you can access the complete information: [Free Tools | HubSpot](https://www.hubspot.in/pricing/crm)

Let me know if you have any followup questions.  
If my post was helpful in addressing your query, Support the community by indicating it as the solution.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 21, 2023, 9:07am UTC](https://community.hubspot.com/t/users-in-hubspot/94446/3 "2023-11-21T09:07:14Z")

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Hi @Saassolution,

There maybe a threshold at 250 or 500 (which is not documented on the website) at which point a user increase add-on has to be purchased. But typically, you run into other limits before you arrive at that number.

In other words, you shouldn’t be running into any limit anytime soon.

There is a technical limit of 2.500 users, see here: [https://community.hubspot.com/t5/Account-Settings/How-many-users-can-we-have-with-a-Free-Account/m-p…](https://community.hubspot.com/t5/Account-Settings/How-many-users-can-we-have-with-a-Free-Account/m-p/296353)

[@Jigar\_Thakker](https://community.hubspot.com/t5/user/viewprofilepage/user-id/610147) the information about a limit of 5 users in the free CRM is incorrect.

Best regards!

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [November 30, 2023, 11:21am UTC](https://community.hubspot.com/t/users-in-hubspot/94446/4 "2023-11-30T11:21:39Z")

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Thank you for clarifying @karstenkoehler!

The technical limit for the number of users in an account is indeed set at **2.500,** which also applies to free accounts, see [documentation on technical limits here.](https://legal.hubspot.com/hubspot-product-and-services-catalog#:~:text=2%2C500%20users%20per%20account)

Hi [@Jigar\_Thakker](https://community.hubspot.com/t5/user/viewprofilepage/user-id/610147), the limit of 5 you’re referring to applies to some tools in the free version of the Sales Hub, but not the user count.

 ![Screenshot 2023-11-30 at 12.14.03.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/d/9d0e6ebe354a6dd132e8c474bdc9a33c32d7ba5b.png)

For up-to-date information on limits and limit increases, check the “See all features” section on [our pricing page](https://www.hubspot.in/pricing/crm? __hstc=20629287.11c20dda727cf408bb8986323f521702.1701168674030.1701299179459.1701341302062.15&__ hssc=20629287.15.1701341302062&__hsfp=877987065) or our [product catalog.](https://legal.hubspot.com/hubspot-product-and-services-catalog)

Cheers  
Mia, Community Team