How the **bleep** is this still being reviewed?? In 2022 this is not yet done? Come on guys… Really?
Please give us the best work around for the time being as you guys are drinking tea and thinking of the next ‘important’ feature.
Agreed it is very demoralizing for our sales staff in different regions to be working on the last day of the month and not have access to their sales reports to close out a month-end as they are based in a different timezone. Their access levels should be based on where they are located, not Hubspot instance.
Hi team!
Commenting on behalf of a customer on a similar vein:
I would like to apply a date filter on a report based on a certain timezone as they we have sales teams operating from Australia, Ireland and US. They would like to see “today’s” sales but in their respective timezones.
Yes please! This would be so helpful
Hey Team,
I wanted to ask for an update on this idea post. I have a customer who also finds it critical to be able to see the Data stored in Date properties in the Timezone configured for the portal. Not in their Local Timezone.
Would appreaciate an update here.
Thanks!
Definitely need this feature!! Working with more and more clients that have European and US-based teams.
The fact that “HubSpot you’ll see the timezone of where you are located reflected and not the default account timezone” when it comes to contacts registered is in fact a poor decesion. It creates friction between users of HS and the Sales CRM (in case its not HS) - the numbers do not match, making the flatform highly irrelevant for managment reporting/not credible. Our target audience is in US and Canada, and so are our marketing platforms, HS account and budgets allocated. The MKT team is in GMT+3 and everything that has to do with HS dashboards and monitoring is in GMT+3. That’s a serious issue…
Just spoke with support and they say the feature works as intended - then the intention/scope is flawed in context of a team not all working in the same/single building 
UpVoted.
If you assign a task to someone else, you should be able to set it in your time zone and it converts it to theirs for the same time. If I set a task for 9 am, my team gets notified at 2 am. Whether you set it in their time zone or yours and it converts, it need to be clear how this behavior will work.
Absolutely ridiculous that this isn’t yet an option. Our European sales team members have to always do funky conversions from the US-based account default when setting up sequences. PLEASE make Hubspot a viable option for global sales. This is bad.
can’t believe this is only under review. It has been 2 years now.
@glencornell any news or information about this feature? Thanks
This is needed for sure.
I 100% agree. This would be a game changer. Please add this feature.
My organization has salespeople nationwide. This feature is not a luxury it’s missing.
We have 50 customer service reps that work nationwide but are split between the three main timezones. We’re running into major problems trying to coordinate ticket assignments based on their time zones. This straightforward ask requires a lot of work today. Here’s the painful workaround.
- Split the two main CSR teams into six (Group 1 ET, Group 1 CT, Group 2 ET, etc.)
- Stop using the auto ticket assignment option from the inbox’s channel settings
- Create several workflows with mutually exclusive execution times. Example:
- Between 7 am - 8 am CT: enroll new tickets and assign them to the two ET groups
- Between 8 am - 10 am CT: enroll new tickets and assign them to the two ET groups and two CT groups
- Between 10 am - 4 pm CT: enroll new tickets and assign them to all groups
- Between 4 pm - 5 pm CT: enroll new tickets and assign them to the two CT groups and two PT groups
- Between 5 pm - 7 pm CT: enroll new tickets and assign them to the two PT groups
Y’all, this is a lot, and a pain to maintain. If the org decides to add a layer of complexity to the system, it will take 5x the time to implement. Worse yet, if we move forward with this split, then we’ll have to update numerous chatflows to incorporate the new teams. I’m starting to hyperventilate.
Adding my thoughts in too, would be great if this user-specific timezone extends to reports too. For companies that handle customers from various countries, date-based reports are fixed to the account default timezone which makes it hard to seperate data. Having a user-specific timezone would help show the right report depending for the respective country
Seriously, how is this not a thing? Companies sprawl all over the world and we move through timezones routinely. The display of HS time based events should adapt to local time to assist the user.
Please add this feature to allow each user the ability to change their timezone. It doesn’t make sense for HubSpot to allow a user to sync their calendar and yet their timezone is off by several hours especially when we encourage our users to use HubSpot as their primary app. It is very confusing to the user.