Unless HubSpot’s target audience is a company where all their employees work in the same time zone, then this feature is a no brainer! Please add this feature, Hubspot team! ![]()
I also agree this is needed. We have teams in the US, UK and Australia and setting up marketing emails and sales sequence send times is a bit confusing and we always have to go by whatever the UK time is -- easy to make a mistake if you’re not careful.
We are waiting for it!!! ![]()
This would be very helpful for global teams.
I like this because I’m in the US East timezone but rest of the company (and HubSpot) is in US Central. When I forward an email to HubSpot for logging, it misinterprets the forwarded email’s timestamp and creates the email for an hour later than it should. If HS knew that I was sending them content from US East timezone, it could be correctly calibrated.
Is there an update for the timezones to be changed at an account level? My home office is in Seattle, but I work three time zones away. When I set up meetings in HubSpot and include my clients, the time zone only creates confusion. Please let me know when I can stop having to remember to add three hours to my meeting invites.
Any update @glencornell?
This is a huge missing, especially on Enterprise level accounts with multiple marketing teams across the country.
Can we get an update on the expected release date of this feature?
At this time HubSpot is displaying multiple timezones on different contents… sometime using the account timezone, sometimes using the my browser timezone which is a different timezone. Can’t it just at least pick one? Or allow us to chose one accross the entire platform?
Very… very confusing.
How is HubSpot not offering user or team-based timezones yet? With teams working in 4 different timezones, this is urgently needed.
Same applies to our company. We have users on 3 continents and several timezones. Without individual user timezones it becomes rather challenging to assign tasks and manage deadlines if one has to constantly have a timezone converter at the side. Seems very ‘last-century’?!?!
I hope the product team is considering this and it is not too far away. It can’t come soon enough and makes us regret the move away from Salesforce already…
Hey Hubspot, 110 upvotes and “under review” for 90 days. Any update here?
Without this feature you can’t actually get accurate sales reporting across countries. e.g. The USA is one day behind Australia so if the time zone is set to Australia in HubSpot then the monthly sales report for US based sales staff cuts off one day early at the end of each month.
Very disappointing for a system that is meant to be international.
Super confused as to why it’s set up like this. With users being able to choose local time zone settings, why wouldn’t it be tied to that rather than the account default settings?
We were so clear in the sales process and our evaluation of Hubspot of the importance of being able to operate smoothly with our international presence and needs. I would never have thought to ask about this. This causes a real problem as everyone else has already mentioned, but not being able to search by the correct close date is going to cause a lot of confusion.
Does anyone have a workaround they’re using right now? I’ve created a separate field ‘Deal close date’ which doesn’t pull the time element that the Hubspot generated ‘Close Date’ does. BUT the Close Date in the top left hand corner of a Deal cannot be moved, so that’s going to be rife with errors. What are you all doing as a workaround? Since this was first flagged three years ago, I’m concerned this won’t be fixed.
Yes. This is needed. Half our company is in the UK and live chat hours are set to UK time versus EST. this is a problem.
More than 3 years later and still being reviewed huh?
Curious if anyone knows how many upvotes are required to garner priority for these?
We are a company with sales folks operating out of all over the globe (Caribbean, LATAM, US, Canada, Europe, Middle East, Africa, India, Asia Pacific, and ANZ). It is really troublesome to look at timestamp (Sep 25, 2020, at 8:26 PM GMT+xx.xx) and do time conversion every time when they look at any activity within the platform. HubSpot being a US-based company, I am sure most of their customers are based out of the US which itself has 5 different timezones. I am surprised that not being able to use the local timezone has not caused an issue for HubSpot.
EDIT - I put some more thoughts into this and I think beyond just Date/Time, there should be a feature to set preferred currency as well. Eg, I can see that on the deals table/board view, there is a total amount against each deal stage. Currency for this amount is the one set as default at the account level. However, this should be based on a user’s preference. As I mentioned, user-based out of the UK has no use of $ currency. I’d request @StaceyM to update this idea to accommodate both date/time and currency.
FYI this went into review on May 1st this year, not 3 years ago.
You can ‘upvote’ this at the top of the page (thumb up the original post)
Although, it would be nice to get an update from HubSpot on this.
Cheers, Jamie
I can see from my own experience working with customers that this is something that would greatly aid in preventing confusion across timezones!