User specific time zones

Hey @glencornell how did the product review for this feature go? Hoping to get an update on where this got to. Thanks

I haven’t heard anything. As far as I know, nothing has changed.

Any update on this. We’ve all been asking this for over a year

It’s absolutely astonishing that there is no capability for users to set their own time zones and they have to use the time zone of their head office. What year is this, 2005?

Any updates on this? We have sales team members across the U.S. and it is a hassle for them to not be able to set their own timezone.

+1

This would be massively helpful

@glencornell any updates? Looks like this has been under review for almost 2.5 yrs. We spend a decent chunk of change with you guys. Love the platform but this is creating scheduling issues with some of our team and if we can’t rectify it we’ll have to consider other options.

Adding my support. I recently moved to a different time zone than my organization, and I’d love to be able to change the time zone to PST.

PLEEEEEEEEEEEEeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaasssssssssssssse! I beg you to do this. For real though.

Must have for “Enterprise” tier, and probably necessary for all accounts these days where dispersed teams are becoming the norm.

+1

I was about to enter this idea in. We need this and have teams globally. This would be very helpful for Sales working outside of our account time zone.

Would be really nice to be able to set timezone as a user default instead of stuck with the account default. My meeting notifications in the UI are off.

Looks like the time zone issue has been going on for a long time now. We are testing HubSpot for our organizaton and it pretty suprising that this issue has not been solved yet. Our home office is in Bulgria, we have people working in many timezones. Rigth now my activities show to be off by 8 hours. I have a hard time understanding why this has not been fixed? I have loved the product up until finding this issue and it is not a small issue.

You’d think that 6 years and 400 upvotes would be enough to get this into development…

Hi @KHanchette, I’m curious about your activities showing 8 hours off.

My portal is set for Central European Time, while I am in Central Standard Time (u.s.) with a 7 hour difference.

All of my activity shows in CST:

Jnix284_0-1675097319628.png

When viewed by my coworkers, it shows in CET.

While this information is localized, the issue we run into is with scheduling reminders or tasks for each other - if I set a task due date of Tuesday at 9 AM, it is not set for 9 AM their time, rather they will get the reminder at 9 AM CST, which is 4 PM CET, and there is no option to determine which timezone the task is for, it is based on the user’s timezone that creates it, rather than the time zone of the person it is created for.

If I want them to get a task reminder at 9 AM CET, I have to set it for 2 AM CST.

@Jnix284 I am new and I might have spoke too soon. I went into the user interface and the only time zone setting was for overall account. There was no time setting for local preferances. So I did some searching and found this thread that said Hubspot would look into the issue years ago.

After futher testing you are correct, when I create a task is used my computers time and when it logs emails it used my local time. So maybe I do not have an issue. I will use your suggestion when assigning tasks to to others in other time zones. I have a time zone look up table all of the time open anyway. What other issues should I be prepaired for when it comes to time zones?

Hi @KHanchette no worries, I’m glad I could provide a little insight and help you to better understand how the time zones currently work.

Other than the task issue, some of the others are with reporting - the deals are going to be in your company time zone, so if you close a deal on the last day of the month, but it’s already the next day there, it would be counted in the new month. It’s little things like that, around the beginning and end of the month where things can get a little messy if you aren’t prepared for it.

@Jnix284 Thank you for your help. Those should be easy to work around now that I know them.