# User sees different values in report

**URL:** <https://community.hubspot.com/t/user-sees-different-values-in-report/124820>\
**Category:** Dashboards & Reporting\
**Tags:** reports\
**Created:** [January 27, 2025, 1:10pm UTC](https://community.hubspot.com/t/user-sees-different-values-in-report/124820 "2025-01-27T13:10:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![NTemmerman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ntemmerman/32/4434_2.png) [@NTemmerman](https://community.hubspot.com/u/NTemmerman)\
**Post date:** [January 27, 2025, 1:10pm UTC](https://community.hubspot.com/t/user-sees-different-values-in-report/124820/1 "2025-01-27T13:10:21Z")

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Hi all,

I’ve been having a weird case in which one of my users sees different report values then other users in our system.

What me and other team members see:

 ![image (4).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/a/7aa6e777c2620b1501cbb386c185dca158c5d13d.png)  
What I/other team members seeWhat the particular user sees:  
 ![image (3).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/b/db366f62716cb35e1bffe92eee37e274da63b38b.png)  
What the user sees

I’ve been checking the user’s rights and I saw the she didn’t have access to reporting datasets was disabled. I thought this was the reason, but after activating she still sees the wrong values.

Anyone who has an idea what’s going wrong here?

Thank you in advance!

Best regards,

Nils

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 27, 2025, 1:12pm UTC](https://community.hubspot.com/t/user-sees-different-values-in-report/124820/2 "2025-01-27T13:12:36Z")

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Hi @NTemmerman,

Do these users have the same access to records (companies, calls, meetings)? If a user does not have permissions to see a company or a specific activity, that could result in them seeing different report results.

Additionally, have you checked whether these reports sit on a dashboard with dashboard filters applied? These reports look like they’re taken in different places and a dashboard with applied filters can explain the discrepancy.

Best regards

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<div class="post-metadata">

**Author:** ![NTemmerman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ntemmerman/32/4434_2.png) [@NTemmerman](https://community.hubspot.com/u/NTemmerman)\
**Post date:** [January 28, 2025, 1:58pm UTC](https://community.hubspot.com/t/user-sees-different-values-in-report/124820/3 "2025-01-28T13:58:18Z")

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It seemed she didn’t have full access to meetings, thanks for the suggestion!
