Something happened with my user. I have a lot of entries in there now it is asking me to create a new profile I am afraid m…

Hi @MVella5 , Have you tried opening app.hubspot.com and logging in with your regular login details? Best regards

Yes that is the normal link. It just signed me off. Then it asked me to change pass once I did it and I logged in all data …

Hi @MVella5 , Did you maybe create a new account? Can you switch to the old one? Manage multiple HubSpot accounts

Please check my account. It asked me to create the new profile now all my data is lost

@karstenkoehler Please check if that helps. Thank you.

Please let me know if that helped

tell me the account id for [email here]

Hi @MVella5 , This is not HubSpot support. I’m not a HubSpot employee. I’m an independent party that helps community in their…

User gone

MVella5 November 14, 2023, 12:41pm 6

There is only 1 account here
a different one. I cannot change

Topic		Replies	Views
Chatbot Lead Capture Tools free	6	861	April 7, 2026
I loose all my data by changing my email Account & Settings	12	2773	October 16, 2023
Account Problem Data Hub	4	1595	December 15, 2025
Access to my Account Account & Settings	2	1728	May 17, 2024
Hubspot community profile lost Account & Settings how-to	6	4039	September 11, 2024