I monitor the strangely obscure HubSpot Product Updates blog for news of this feature. The videos have improved. HubSpot no longer uses 5+ product managers to discuss the new features, which always seemed like a waste of their time. I mention this because it reminds me of HubSpot’s current product matrix. It’s getting unwieldy. It was a smart move to add customer service but doing so essentially added 4 new products that have to fight for features (Free, Starter, Pro, Enterprise). I can’t argue with the stock price but it seems like Pro users are in a new feature desert these days, including automatic sequence enrollment in Sales Hub Pro. I’d like to see Starter and Pro merge into Small Business. I know it won’t happen but it would create two very clear tracks for new features. The HubSpot CMS has only two versions — Pro and Enterprise.