I’m using an action called “Create Video”, which outputs a video_id and a skipped field:
I can see and use these fields in a “Value equals” branch.
However, I’d like to use the video_id field in an automated email to the contact, or in a task for the contact. I cannot see video_id or skipped when trying to create a task in a follow-up action.
How do I do this?
Hi @pranaygp,
Tasks and emails can (as far as I know) only be personalized with tokens for contact properties. You would have to copy the video ID into a contact property first.
First, you’d create a contact property called video_id. Then you could use the Copy property value action to copy the video_id into the newly created property:
Once available as a contact property, you can use it in an automated email or task.
Hope this helps!
