# Use Snippet to Trigger Actions

**URL:** <https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335>\
**Category:** HubSpot Ideas\
**Tags:** snippets\
**Created:** [March 10, 2020, 12:29pm UTC](https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335 "2020-03-10T12:29:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![pmurphy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pmurphy/32/12224_2.png) [@pmurphy](https://community.hubspot.com/u/pmurphy)\
**Post date:** [March 10, 2020, 12:29pm UTC](https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335/1 "2020-03-10T12:29:59Z")

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I’d love to be able to utilize snippets and have them trigger other actions. For example, I am a marketer and use snippets to pass marketing qualified leads to my salespeople within a thread. I’d like to be able to have this trigger adding that salesperson as a CC on the thread. Also, trigger workflow or a task so that I can make sure my sales team is following up with these leads.

I’d also really appreciate some sort of analytics around snippet, really just a count of how many times they’ve been used and by whom.

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**Author:** ![banderson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/banderson/32/95715_2.png) [@banderson](https://community.hubspot.com/u/banderson)\
**Post date:** [July 1, 2020, 6:00pm UTC](https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335/2 "2020-07-01T18:00:28Z")

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Agree 100% - would love snippets to trigger actions

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**Author:** ![CKane6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ckane6/32/104913_2.png) [@CKane6](https://community.hubspot.com/u/CKane6)\
**Post date:** [January 7, 2022, 1:24pm UTC](https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335/3 "2022-01-07T13:24:45Z")

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Agreed. We have a HubSpot connected inbox and would like to auto-create a new early stage deal within a contact when using a certain snippets (e.g. “Thanks for your email, we can help with…”)

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**Author:** ![KA3](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ka3/32/27089_2.png) [@KA3](https://community.hubspot.com/u/KA3)\
**Post date:** [August 8, 2022, 5:20am UTC](https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335/4 "2022-08-08T05:20:34Z")

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Zendesk have that workflow. We are rooting for Hubspot to implement it as well

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**Author:** ![BAlbanese](https://avatars.discourse-cdn.com/v4/letter/b/e274bd/32.png) [@BAlbanese](https://community.hubspot.com/u/BAlbanese)\
**Post date:** [November 14, 2022, 3:28pm UTC](https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335/5 "2022-11-14T15:28:34Z")

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I am looking for this feature, too! Super necessary

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**Author:** ![tobid](https://avatars.discourse-cdn.com/v4/letter/t/4da419/32.png) [@tobid](https://community.hubspot.com/u/tobid)\
**Post date:** [January 7, 2025, 3:21pm UTC](https://community.hubspot.com/t/use-snippet-to-trigger-actions/19335/6 "2025-01-07T15:21:48Z")

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Would be great if HubSpot adds this - Intercom does and it is super useful