Use Property as a custom url for e-mail

Hi,

We need to use a personalise url for every person in our database. We want to use that personal link behind the thumbnail in an e-mail.

What we did?

We made a proprety “InteractiveVideo”. This property is a custom url (so with 50 persons, we have 50 different urls). Than we put the property “InteractiveVideo” behind the thumbnail of our e-mail.

Our url = https://player.hihaho.com/89f35df5-16ab-4c16-9ca3-f380e78d276d?t=2f988d19-31a6-420f-9c2e-3bf8eea8e221

But when we click on thumbnail in the preview of our mail, Hubspot generates this link : http://interactivevideo/?utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8aG0s7h5Q8QW9Ohe5dyYc19F8eDyLCiUHIy1g84DYD_5OQhHLs4dfDwFiLst20qRox-gyuemV928Zhm-T58dXY7TcmQg

What are we doing wrong because we need to see the url https://player.hihaho.com/89f35df5-16ab-4c16-9ca3-f380e78d276d?t=2f988d19-31a6-420f-9c2e-3bf8eea8e221

Many thanks in advance :blush:

If it’s printing the property name instead of the actual URL from the code then I would suspect something is wrong in the code that is making it print the property name. Can you share the code of the email that you are using?

Hi Ben,

Where can I find the HTML-code from the e-mail (template) in Hubspot?

I only see HTML-code with text blocks, but not with images..

Greetings and thanks for th efast answer!