# Use custom link in CTA **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** crm, professional\ **Created:** [May 18, 2022, 12:18pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191 "2022-05-18T12:18:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![dmattauch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmattauch/32/102498_2.png) [@dmattauch](https://community.hubspot.com/u/dmattauch)\ **Post date:** [May 18, 2022, 12:18pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/1 "2022-05-18T12:18:55Z")
hi, I have a link property that is different for every contact(they have their own link) I want to send this link in an email. When inserting a link in hubspot, i have no way of choosing a contact property ![Capture d’écran 2022-05-18 à 16.16.37.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/d/5db967afc5fc4b263bae97c96247ce63a2e715e4.png) the only way i found at the moment is to put the full link in the email. Is there a way to make it a bit cleaner, in a button or with link text? Thanks David ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 18, 2022, 12:26pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/2 "2022-05-18T12:26:42Z")
Hi @dmattauch, You should be able to use the personalisation token syntax here which goes as follows: {{ contact.internalpropertyname }} To find the internal property name, navigate to Settings \> Properties, look up and open your propert and click the \ sign next to the property name. I answered a similar request [here](https://community.hubspot.com/t5/Email-Marketing-Tool/Use-personalization-tokens-in-image-link/m-p/558433/highlight/true). Hope this helps! ---
**Author:** ![dmattauch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmattauch/32/102498_2.png) [@dmattauch](https://community.hubspot.com/u/dmattauch)\ **Post date:** [May 19, 2022, 12:33pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/3 "2022-05-19T12:33:23Z")
hey @karstenkoehler that doesn’t seem to work : when i try to put the value in the CTA : ![Capture d’écran 2022-05-19 à 16.28.29.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/0/05e4d14ce719fe098eb63d5d7abb45d08b03c0f1.png) once i save and i come back i have this : ![Capture d’écran 2022-05-19 à 16.28.49.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/9/79ee22e84607dfc11969af80151587f37688f008.png) and the link doesn’t work. Do you know where the issue is coming from? Many thanks David ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 19, 2022, 12:37pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/4 "2022-05-19T12:37:43Z")
Hi @dmattauch, The space characters between inside of the curly brackets are important: {{ contact.internalpropertyname }} not: {{contact.internalpropertyname}} I just tested it and that should fix it / work. Best regards! ---
**Author:** ![dmattauch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmattauch/32/102498_2.png) [@dmattauch](https://community.hubspot.com/u/dmattauch)\ **Post date:** [May 19, 2022, 1:01pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/5 "2022-05-19T13:01:09Z")
hi @karstenkoehler , the issue when i do this is i cannot select “next” or “test URL” ![Capture d’écran 2022-05-19 à 17.00.00.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/8/b85e80063daadeeb8e9ae4f3fac9d344eaed8632.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 19, 2022, 1:02pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/6 "2022-05-19T13:02:55Z")
Hi @dmattauch, That’s because the token isn’t resolved into a URL yet. However, if you preview the email for a contact (preview option in the top right of the editor), you can pick a contact and test the button. Best regards ---
**Author:** ![dmattauch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmattauch/32/102498_2.png) [@dmattauch](https://community.hubspot.com/u/dmattauch)\ **Post date:** [May 19, 2022, 1:12pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/7 "2022-05-19T13:12:15Z")
hey @karstenkoehler ok so i tested for email and it works. (if i put the link directly) But in the case of a CTA, there’s no way for me to even save the CTA that way. Thanks David ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 19, 2022, 1:15pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/8 "2022-05-19T13:15:24Z")
Hi @dmattauch, When I tested this, the URL had to be a full URL including https://, can you confirm that’s the case? I tested this on my end: ![karstenkoehler_0-1652966138892.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/0/027cc7e38bddbe54fa816494cd28748a9f373780.png) When I preview the email, it correctly resolves into the website URL stored on the contact record. Which tool are you currently trying this with? The email editor CTA button? Or a CTA from the CTA tool? Best regards ---
**Author:** ![dmattauch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmattauch/32/102498_2.png) [@dmattauch](https://community.hubspot.com/u/dmattauch)\ **Post date:** [May 19, 2022, 1:49pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/9 "2022-05-19T13:49:30Z")
hey @karstenkoehler , yes there is the full https:// I used the CTA from the CTA tool. Best Regards, David ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 19, 2022, 1:51pm UTC](https://community.hubspot.com/t/use-custom-link-in-cta/57191/10 "2022-05-19T13:51:32Z")
Hi @dmattauch, I’m not sure this works with the [CTA tool](https://knowledge.hubspot.com/ctas/create-calls-to-action-ctas). I have been testing this with the CTA element in the drag and drop editor. Best regards