URGENT: Endless email bounces (whilst I didnt send any to begin with)!

Smart CRM & Sales Hub Outlook Sales Extension
1

Help! Since integrating my email and Hubspot I’ve been receiving an endless number of bouncing emails overflooding my emailbox, whilst I didnt even conciously sent an email nor do I see it in my sent items.

How can I stop the endless number of emails I receive of the nature below (every 4 minutes!)
See an example below:
This message was created automatically by mail delivery software.
A message that Starteryou sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
Gemma@registry.godaddy
host registry-godaddy.mail.protection.outlook.com [52.101.42.13]
SMTP error from remote mail server after RCPT TO:<Gemma@registry.godaddy>:
554 5.2.122 The recipient has exceeded their limit for the number of messages they can receive per hour. For more information go to Email nondelivery reports (NDRs) and SMTP errors in Exchange Online - Exchange | Microsoft Learn. [MWH0EPF000989E5.namprd02.prod.outlook.com 2024-05-23T16:19:59.654Z 08DC77038C33E51C]

2

Hi @Reinout

Did you actually sent an email to Gemma@registry.godaddy, or does that email/contact exist in your HubSpot portal? If so, you can find out there if, why and how an email got sent via HubSpot.

Can you check this and then we can work out what to do?

Cheers

Frank

3

Hi Frank,

I did not send any email to any godaddy address from my outlook email nor do I see any sent messages from my Hubspot account.

Appreciate your help!

best regards,

Reinout