# uploading fonts via CMS

**URL:** <https://community.hubspot.com/t/uploading-fonts-via-cms/95206>\
**Category:** CMS Development\
**Tags:** enterprise\
**Created:** [December 1, 2023, 12:19pm UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206 "2023-12-01T12:19:53Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Arunkishore](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@Arunkishore](https://community.hubspot.com/u/Arunkishore)\
**Post date:** [December 1, 2023, 12:19pm UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206/1 "2023-12-01T12:19:53Z")

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Hello, I am trying to upload the font file in cmsdefaultsystem pages. But I couldn’t do that. The options “New File in Fonts” “Upload file in fonts” are visible but are not accessible.

I hope you can help me with this!

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**Author:** ![JOmotunde](https://avatars.discourse-cdn.com/v4/letter/j/6bbea6/32.png) [@JOmotunde](https://community.hubspot.com/u/JOmotunde)\
**Post date:** [December 1, 2023, 3:31pm UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206/2 "2023-12-01T15:31:54Z")

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Have you tried checking file permision or file format compactibility?

If you can’t reach out to me!

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [December 1, 2023, 3:33pm UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206/3 "2023-12-01T15:33:46Z")

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Hello @Arunkishore thank you for posting in our Community!

I want to share this **[developer’s doc here](https://developers.hubspot.com/docs/cms/building-blocks/themes/custom-fonts)** where you can add custom fonts to a theme. [This knowledge](https://knowledge.hubspot.com/website-pages/use-fonts-in-hubspot)base is a more accessible way of adding fonts to general HubSpot features instead of just the theme code files.

I don’t _think_ it’s expected to appear in the rich text font option, but rather you reference it in the code.

To our top experts @Anton @Kevin-C @JBeatty any recommendations to @Arunkishore matter?

Thank you,

Pam

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**Author:** ![GhufranPervaiz](https://avatars.discourse-cdn.com/v4/letter/g/3be4f8/32.png) [@GhufranPervaiz](https://community.hubspot.com/u/GhufranPervaiz)\
**Post date:** [December 3, 2023, 3:17pm UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206/4 "2023-12-03T15:17:07Z")

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There are a few possible reasons why you might not be able to upload font files in CMS Default System pages. Here are some things to check:

- Permissions: Make sure you have the necessary permissions to upload files to the Fonts directory.
- File format: The font file you are trying to upload may not be in a supported format. CMS Default System may only support certain font formats, such as TTF or OTF.
- File size: The font file you are trying to upload may be too large. CMS Default System may have a maximum file size limit for font uploads.
- Server configuration: There may be a problem with the server configuration that is preventing you from uploading font files.

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**Author:** ![Arunkishore](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@Arunkishore](https://community.hubspot.com/u/Arunkishore)\
**Post date:** [December 4, 2023, 5:11am UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206/5 "2023-12-04T05:11:53Z")

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![Arunkishore_0-1701666541944.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/d/5d1368a723daf3ccfe2aaa2a7ab0d05fc5fcb216.png)

The uploading option is not even available to me.. And while hovering there, it doesn’t ask to get permission from admin also…So I hope, it is not a permission issue. Meanwhile, I didn’t even select the file, so file format & and file size are also not an issue here.

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [December 4, 2023, 2:27pm UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206/6 "2023-12-04T14:27:53Z")

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Hello @Arunkishore , If you are still unable to log in after following these steps, I would recommend connecting with [HubSpot Technical Support](http://help.hubspot.com/), as Support is included in your subscription and they will be able to provide real time assistance for this matter, including hopping on a screenshare if necessary.

Kindly,

Pam

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**Author:** ![Arunkishore](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@Arunkishore](https://community.hubspot.com/u/Arunkishore)\
**Post date:** [December 4, 2023, 5:10pm UTC](https://community.hubspot.com/t/uploading-fonts-via-cms/95206/7 "2023-12-04T17:10:10Z")

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I approached Hubspot Support initially. They said that I should have the option and didn’t know why this happened. Also mentioned, that they are not trained developers to support design tools and suggested me to consult [HubSpot developer forum](https://community.hubspot.com/t5/HubSpot-Developers/ct-p/developers).
