# updated the docs, the links changed

**URL:** <https://community.hubspot.com/t/updated-the-docs-the-links-changed/57582>\
**Category:** Email Marketing Tool\
**Created:** [May 24, 2022, 7:02am UTC](https://community.hubspot.com/t/updated-the-docs-the-links-changed/57582 "2022-05-24T07:02:20Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![lale](https://avatars.discourse-cdn.com/v4/letter/l/ecd19e/32.png) [@lale](https://community.hubspot.com/u/lale)\
**Post date:** [May 24, 2022, 7:02am UTC](https://community.hubspot.com/t/updated-the-docs-the-links-changed/57582/1 "2022-05-24T07:02:20Z")

</div>

when we upload the documents, the links changed and we cannot open documents no longer?

how can we fix this?

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [May 24, 2022, 7:28am UTC](https://community.hubspot.com/t/updated-the-docs-the-links-changed/57582/2 "2022-05-24T07:28:11Z")

</div>

Hi @lale,

Are you referring to [documents](https://knowledge.hubspot.com/documents/use-documents) or [files](https://knowledge.hubspot.com/files/upload-files-to-use-in-your-hubspot-content)? Could you share more details as to how the links changed? What did they look like before, what are they now?

Best regards

---

<div class="post-metadata">

**Author:** ![lale](https://avatars.discourse-cdn.com/v4/letter/l/ecd19e/32.png) [@lale](https://community.hubspot.com/u/lale)\
**Post date:** [May 24, 2022, 7:52am UTC](https://community.hubspot.com/t/updated-the-docs-the-links-changed/57582/3 "2022-05-24T07:52:20Z")

</div>

Thank you for your response, Karsten;  
I’m referring to documents(like use case, and business model…). We used Hubspot to create an emailing campaign, and we uploaded the documents that we already had, but I didn’t expect the Links to change.  
As a result of the changing links, individuals are unable to open the documents.  
I hope this clarifies my point for you.

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [May 24, 2022, 7:58am UTC](https://community.hubspot.com/t/updated-the-docs-the-links-changed/57582/4 "2022-05-24T07:58:58Z")

</div>

Hi @lale,

HubSpot documents are not meant for use in marketing emails, as they’re meant for specific contacts, see here: [Upload and share documents](https://knowledge.hubspot.com/documents/use-documents#share-from-the-documents-tool)

That’s why some recipients might not be able to access the document.

If you want to share openly accessible files in a marketing email campaign, you should use [files](https://knowledge.hubspot.com/files/upload-files-to-use-in-your-hubspot-content).

Best regards!