# update the occurredAt

**URL:** <https://community.hubspot.com/t/update-the-occurredat/139684>\
**Category:** APIs & Integrations\
**Tags:** professional\
**Created:** [September 17, 2025, 8:06pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684 "2025-09-17T20:06:38Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 17, 2025, 8:06pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/1 "2025-09-17T20:06:38Z")

</div>

I’m trying to update the occurredAt using [https://api.hubspot.com/events/v3/send](https://api.hubspot.com/events/v3/send)

I get this error  
invalid\_manual\_completion:

The completion request was sent to an event that does not accept manual completions.

---

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 17, 2025, 8:50pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/2 "2025-09-17T20:50:54Z")

</div>

Actually I’m trying to update the occurredAt using this timestmap. It will not create an event .

“occurredAt”: “2023-11-07T05:31:56Z”,

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 17, 2025, 9:33pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/3 "2025-09-17T21:33:39Z")

</div>

Hey, @BGallegos 👋 Can you share any additional details about your request? Sometimes seeing the whole request body and response along with the full error message can give our community members more details to work with. — Jaycee

---

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 18, 2025, 2:55pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/4 "2025-09-18T14:55:57Z")

</div>

It will create an event when I remove

“occurredAt”: “2023-11-07T05:31:56Z”,

{

“eventName”: “pe43637804\_cowl\_entry\_points”,

“objectId”: “156176479898”,

“occurredAt”: “2023-11-07T05:31:56Z”,

“properties”: {

“cowl\_entry\_points”: “Optin”

}

}

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 18, 2025, 5:41pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/5 "2025-09-18T17:41:20Z")

</div>

Thanks @BGallegos 👋 I’ll set up a quick Postman test and see if we can reproduce or better understand the issue — Jaycee

---

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 17, 2025, 9:40pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/6 "2025-09-17T21:40:14Z")

</div>

It will create an event when I remove

“occurredAt”: “2023-11-07T05:31:56Z”,

{

“eventName”: “pe43637804\_cowl\_entry\_points”,

“objectId”: “156176479898”,

“occurredAt”: “2023-11-07T05:31:56Z”,

“properties”: {

“cowl\_entry\_points”: “Optin”

}

}

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 18, 2025, 8:27pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/7 "2025-09-18T20:27:16Z")

</div>

Hey, @BGallegos 👋 Hey, I just ran some tests mocking your request to see if I could reproduce the issue. I noticed your timestamp was missing milliseconds, so I tested both formats:  
Test 1 (with milliseconds): “occurredAt”: “2025-09-18T20:30:00.000Z” - Accepted  
Test 2 (without milliseconds): “occurredAt”: “2025-09-18T21:45:00Z” - Accepted  
Both worked fine, so the timestamp formatting appears to be a red herring. There’s likely something else in your request causing the issue, but I can’t pinpoint what without more details.  
I’m include my successful request/response examples below so you can spot any differences. Hopefully another community member might catch something I missed.

Talk soon! — Jaycee

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 18, 2025, 8:29pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/8 "2025-09-18T20:29:16Z")

</div>

Request 1

```lia-code-sample
{
 "eventName": "pe22245342_unique_event_name",
 "occurredAt": "2025-09-18T20:30:00.000Z",
 "objectId": "30662683061",
 "properties": {
 "cowl_entry_points": "test_value"
 }
}

```

Request 2

```lia-code-sample
{
 "eventName": "pe22245342_unique_event_name",
 "objectId": "30662683061",
 "occurredAt": "2025-09-18T21:45:00Z",
 "properties": {
 "cowl_entry_points": "test_without_milliseconds"
 }
}

```

Both returned 204 successful responses. — Jaycee

---

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 18, 2025, 9:37pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/9 "2025-09-18T21:37:36Z")

</div>

If I use your date 2025-09-18T20:30:00.000Z it works.  
if I set it to 2024-09-18T20:30:00.000Z it does not work, it gives a 204 successful response but it will not create an event.

---

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 18, 2025, 11:23pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/10 "2025-09-18T23:23:15Z")

</div>

I got it to work thank you. I had to widen the custom range and click on the next button to see the earlier dates,

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 19, 2025, 2:39pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/11 "2025-09-19T14:39:16Z")

</div>

That’s awesome! I’m glad it worked. Have a fantastic weekend! — Jaycee

---

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 19, 2025, 3:51pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/12 "2025-09-19T15:51:28Z")

</div>

I have another question,  
I’m updating a Date property. It displays correctly in the Event section, but it shows as “Invalid date” in the contact record activity timeline. Thanks  
 ![156196i523214B847AC4F2C.png](https://d2qpr2jzcazej7.cloudfront.net/optimized/3X/e/5/e5d1ee56a28d6583b82ddb09a2519ae792ca2fa9_2_690x55.png)

 ![156197i8EBBB2BC6C642543.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/9/e9275e856087a3af058be35324d38e02f772c4c4.png)

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 19, 2025, 7:21pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/13 "2025-09-19T19:21:53Z")

</div>

Hey, @BGallegos 👋 Is this a custom date property you’ve created for the event? Or a default property? This will help me set up my test properly. Thanks — Jaycee

---

<div class="post-metadata">

**Author:** ![BGallegos](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BGallegos](https://community.hubspot.com/u/BGallegos)\
**Post date:** [September 19, 2025, 11:11pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/14 "2025-09-19T23:11:25Z")

</div>

It’s a custom date property I created for the event

 ![Screenshot 2025-09-19 at 16.09.57.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/03fe4965d8b1691c5138c76ad7e1568d9cc9cffe.png)

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 24, 2025, 5:34pm UTC](https://community.hubspot.com/t/update-the-occurredat/139684/15 "2025-09-24T17:34:43Z")

</div>

Hey, @BGallegos 👋 I’m stuck a bit on trying to reproduce the second issue you mention. Can you share the request body example with your custom properties included, please? This may give me a bit more to test with. Thanks! – Jaycee