# Update permissions

**URL:** <https://community.hubspot.com/t/update-permissions/94722>\
**Category:** Gmail Sales Extension\
**Tags:** free\
**Created:** [November 24, 2023, 9:59am UTC](https://community.hubspot.com/t/update-permissions/94722 "2023-11-24T09:59:02Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![MBrooks21](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@MBrooks21](https://community.hubspot.com/u/MBrooks21)\
**Post date:** [June 3, 2024, 4:30pm UTC](https://community.hubspot.com/t/update-permissions/94722/12 "2024-06-03T16:30:32Z")

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I had this issue and it was just the Hubspot extension wasn’t logged in and connected to Hubspot.

Click on the Hubspot extension symbol in Gmail, logon, refresh the inbox and it will start working.

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_[View the full topic](https://community.hubspot.com/t/update-permissions/94722)._