Update or Transfer HubSpot Bootcamp Enrollment

Academy HubSpot Academy Support
1

Hi,

I’m currently enrolled in the “AI for Marketing, Sales, and Service Bootcamp” (on-demand) using my company email address. I’ll be leaving my current company soon and would like to transfer my enrollment to my personal email so I can continue and complete the program without losing access.

Could you let me know:

Whether this kind of email change is possible, and
Who I should contact to get it processed?

Thank you for your help!

3

Hey @jettzter_xiii,

Thanks for posting in the Community!

I’m currently confirming the required actions with our Bootcamp team. I will be sure to post an update for you once I hear back!

Chat soon,

Shane, Senior Community Moderator

4

Hi @jettzter_xiii, Good move to sort this before you lose access. My answer is that HubSpot Academy enrollments are tied to your login email, and community mods can’t switch that for you but Academy Support usually can, especially for on-demand courses. I’d reach out to them directly through the Academy help widget or support email with your enrollment details before your work email gets deactivated (timing matters here). Have you already tried creating a personal HubSpot account so it’s ready to transfer into?

5

Hey @jettzter_xiii,

I’ve just sent you a private message with next steps!

Shane, Senior Community Moderator

7

Hi @jettzter_xiii

I think this is a good question for the HubSpot Academy team. If transferring an active bootcamp enrollment is supported, they’ll be able to advise on the process.

It would be helpful to include:

  • The email address currently associated with your enrollment.
  • The personal email address you’d like to use.
  • Whether you’ve already started the bootcamp or completed any modules.

Hopefully, a HubSpot employee or Community Manager can confirm whether the enrollment can be transferred and who the appropriate team is to handle the request.