Has there been any workaround to this issue? This seems like a relatively basic feature. We use these files to create a task for deals which makes the task links unreadable (plus if there are several files the links do not even have line breaks in between and the task considered all the files as one link…). These files are crucial for sales, without them it’s like cold-calling someone who left their email/phone number
Well, a workaround is of course that you open up the contact record and see the form submission from there. BUT since sales reps mostly work with the mobile app, nothing can be seen there. Why can’t these files be considered as attachments? Or at least make the task formattable via automation so people could view a link that is formatted horribly so: HubSpot Login and Sign in
Or a preview of the pdf, Image or any type of document?
This is very frustrating for sales reps and they have stopped updating deals (which means contact requests are not being answered). Couldn’t there be an option in the form File upload where you choose is the document private or not?
Just suggesting some ideas from the top of my head. Hope we get some kind of workaround to this! Thanks