# Unverified Sender

**URL:** <https://community.hubspot.com/t/unverified-sender/73288>\
**Category:** Email Deliverability\
**Tags:** sales-email, best-practices, enterprise, email-deliverability\
**Created:** [January 19, 2023, 1:36pm UTC](https://community.hubspot.com/t/unverified-sender/73288 "2023-01-19T13:36:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![KaKaRoT](https://avatars.discourse-cdn.com/v4/letter/k/8edcca/32.png) [@KaKaRoT](https://community.hubspot.com/u/KaKaRoT)\
**Post date:** [January 19, 2023, 1:36pm UTC](https://community.hubspot.com/t/unverified-sender/73288/1 "2023-01-19T13:36:30Z")

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Hi,

I have one email which is automated for the form submission. After doing a few tests I’m able to receive the automated email in my inbox. However, when I see the email in my inbox it says unverified email as below.

![KaKaRoT_0-1674135334788.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/0/60dc54848d4f0ba03b2082dcbd7c1f5b1c5ed161.png)

Can anyone help me why this issue occurs and provide any solution for the same?

Thanks in advance!

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 19, 2023, 1:53pm UTC](https://community.hubspot.com/t/unverified-sender/73288/2 "2023-01-19T13:53:15Z")

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Hi @KaKaRoT,

What’s your email service provider / email client? This looks like a message that is created by your email service provider / email client to warn you about a potential risk, since apparently the HubSpot notification cannot be verified.

Best regards

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**Author:** ![JMena](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jmena/32/60590_2.png) [@JMena](https://community.hubspot.com/u/JMena)\
**Post date:** [June 5, 2024, 3:50pm UTC](https://community.hubspot.com/t/unverified-sender/73288/3 "2024-06-05T15:50:37Z")

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I’m having a similar issue. My email provider is Outlook.

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**Author:** ![NRana3](https://avatars.discourse-cdn.com/v4/letter/n/77aa72/32.png) [@NRana3](https://community.hubspot.com/u/NRana3)\
**Post date:** [September 20, 2024, 6:35am UTC](https://community.hubspot.com/t/unverified-sender/73288/4 "2024-09-20T06:35:42Z")

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Hi @karstenkoehler ,  
What does _ **'** __ **since apparently the HubSpot notification cannot be verified.’** _ exactly mean?

What changes we possibly need to do in our service provider, in order to make sure that this isn’t happening with our Marketing emails? Is there any article around that?

Best,

Nancy

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**Author:** ![Chris-WinC](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@Chris-WinC](https://community.hubspot.com/u/Chris-WinC)\
**Post date:** [August 6, 2024, 4:20am UTC](https://community.hubspot.com/t/unverified-sender/73288/5 "2024-08-06T04:20:42Z")

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We are also seeing this same message with 365 when seeing out an email from a Shared Mailbox in HubSpot Inbox.