# Unrecognized error: account\_upsert\_failed

**URL:** <https://community.hubspot.com/t/unrecognized-error-account-upsert-failed/96934>\
**Category:** CRM\
**Tags:** crm\
**Created:** [January 2, 2024, 11:40am UTC](https://community.hubspot.com/t/unrecognized-error-account-upsert-failed/96934 "2024-01-02T11:40:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![OIja](https://avatars.discourse-cdn.com/v4/letter/o/b9bd4f/32.png) [@OIja](https://community.hubspot.com/u/OIja)\
**Post date:** [January 2, 2024, 11:40am UTC](https://community.hubspot.com/t/unrecognized-error-account-upsert-failed/96934/1 "2024-01-02T11:40:15Z")

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I want pushing apollo contacts to hubspot crm but I got error

the error is Partial Success Succesfully pushed 1 Contacts to HubSpot. Encountered errors with pushing Contact. Unrecognized error: account\_upsert\_failed. Facing this problem since last week. so please give solution.

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**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\
**Post date:** [January 2, 2024, 1:08pm UTC](https://community.hubspot.com/t/unrecognized-error-account-upsert-failed/96934/2 "2024-01-02T13:08:35Z")

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I’m not familiar with that error in Hubspot. Is that error being reported in Apollo or Hubspot? You may need to reach out to their support to troubleshoot this integration issue.

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**Author:** ![01705](https://avatars.discourse-cdn.com/v4/letter/0/ecc23a/32.png) [@01705](https://community.hubspot.com/u/01705)\
**Post date:** [January 16, 2024, 5:44pm UTC](https://community.hubspot.com/t/unrecognized-error-account-upsert-failed/96934/3 "2024-01-16T17:44:31Z")

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Hi, any news on this @OIja I also experienced the error.

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**Author:** ![LFenton20](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@LFenton20](https://community.hubspot.com/u/LFenton20)\
**Post date:** [April 22, 2024, 3:22pm UTC](https://community.hubspot.com/t/unrecognized-error-account-upsert-failed/96934/4 "2024-04-22T15:22:33Z")

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Hi @OIja

Did you ever manage to solve this?

We are experiencing the same issue

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**Author:** ![AYeshchenko8](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ayeshchenko8/32/202138_2.png) [@AYeshchenko8](https://community.hubspot.com/u/AYeshchenko8)\
**Post date:** [August 12, 2024, 7:19pm UTC](https://community.hubspot.com/t/unrecognized-error-account-upsert-failed/96934/5 "2024-08-12T19:19:54Z")

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Same happened to us, any solution?