# Undo email send **URL:** \ **Category:** HubSpot Ideas\ **Tags:** sales-email, conversations-inbox\ **Created:** [August 18, 2020, 4:52pm UTC](https://community.hubspot.com/t/undo-email-send/24328 "2020-08-18T16:52:55Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![katiebroyles](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/katiebroyles/32/22307_2.png) [@katiebroyles](https://community.hubspot.com/u/katiebroyles)\ **Post date:** [August 25, 2022, 10:43pm UTC](https://community.hubspot.com/t/undo-email-send/24328/41 "2022-08-25T22:43:14Z")
Just had an employee ask if there was a way to do this, and I couldn’t find a solution, and it’s embarrassing to double email a contact when we could easily just recall it if they had sent it through outlook or gmail. When can we get this created? ---
**Author:** ![Jacobdownie](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@Jacobdownie](https://community.hubspot.com/u/Jacobdownie)\ **Post date:** [October 20, 2022, 2:49pm UTC](https://community.hubspot.com/t/undo-email-send/24328/42 "2022-10-20T14:49:04Z")
I concur. It is so annoying when you realize you missed something. Gmail gives you that few seconds to change your mind. ---
**Author:** ![Jacobdownie](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@Jacobdownie](https://community.hubspot.com/u/Jacobdownie)\ **Post date:** [October 20, 2022, 2:49pm UTC](https://community.hubspot.com/t/undo-email-send/24328/43 "2022-10-20T14:49:59Z")
Hopefully we can make enough noise for the Hubspot team to listen! ---
**Author:** ![Jacobdownie](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@Jacobdownie](https://community.hubspot.com/u/Jacobdownie)\ **Post date:** [October 20, 2022, 2:50pm UTC](https://community.hubspot.com/t/undo-email-send/24328/44 "2022-10-20T14:50:40Z")
Whie we’re at it… Can you also add the unread button that Gmail has? It’s super annoying and easy to lose track of an email you’ve opened. ---
**Author:** ![AKGroomerio](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@AKGroomerio](https://community.hubspot.com/u/AKGroomerio)\ **Post date:** [October 28, 2022, 3:40pm UTC](https://community.hubspot.com/t/undo-email-send/24328/45 "2022-10-28T15:40:22Z")
This feature is needed! ---
**Author:** ![brontefrizzell](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/brontefrizzell/32/95715_2.png) [@brontefrizzell](https://community.hubspot.com/u/brontefrizzell)\ **Post date:** [November 1, 2022, 11:53pm UTC](https://community.hubspot.com/t/undo-email-send/24328/46 "2022-11-01T23:53:20Z")
This needs to be a feature!!! ---
**Author:** ![NRossa](https://avatars.discourse-cdn.com/v4/letter/n/ce73a5/32.png) [@NRossa](https://community.hubspot.com/u/NRossa)\ **Post date:** [November 2, 2022, 1:22pm UTC](https://community.hubspot.com/t/undo-email-send/24328/47 "2022-11-02T13:22:59Z")
I agree, we need to have the option to Recall an email. ---
**Author:** ![Andrepp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andrepp/32/79294_2.png) [@Andrepp](https://community.hubspot.com/u/Andrepp)\ **Post date:** [November 18, 2022, 1:23pm UTC](https://community.hubspot.com/t/undo-email-send/24328/48 "2022-11-18T13:23:18Z")
Seria bom mesmo. ---
**Author:** ![LHofmann](https://avatars.discourse-cdn.com/v4/letter/l/9e8a1a/32.png) [@LHofmann](https://community.hubspot.com/u/LHofmann)\ **Post date:** [December 14, 2022, 3:09pm UTC](https://community.hubspot.com/t/undo-email-send/24328/49 "2022-12-14T15:09:58Z")
With Gmail you can set that an email is sent 30 seconds after you clicked on “send” to correct possible mistakes (wrong salutation etc.). Could this also be integrated into Hubspot? ---
**Author:** ![CBlake7](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@CBlake7](https://community.hubspot.com/u/CBlake7)\ **Post date:** [February 3, 2023, 3:06pm UTC](https://community.hubspot.com/t/undo-email-send/24328/50 "2023-02-03T15:06:07Z")
Agree. I just asked HubSpot support if this could be done, and it’s great to see so many others asking for this. I have seen this in other CRM’s, where I hit “send” on an email, then there is a quick countdown that appears where I can “yank it back” if I remember something else I should have included. It would be great if this could be turned on or off for all emails on a user level, as well as configurable (maybe 10 seconds, 20 seconds, 30 seconds, 60 seconds before sending). Pleas add this and thank you for listening! ---
**Author:** ![philhowie](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/philhowie/32/2401_2.png) [@philhowie](https://community.hubspot.com/u/philhowie)\ **Post date:** [March 17, 2023, 12:10am UTC](https://community.hubspot.com/t/undo-email-send/24328/51 "2023-03-17T00:10:38Z")
This would give me more confidence to send emails directly from Hubspot, instead of bouncing over to Gmail like we do currently. This alone I suspect would materially increase usage and stickability of the Hubspot product. ---
**Author:** ![SSavoie](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@SSavoie](https://community.hubspot.com/u/SSavoie)\ **Post date:** [April 11, 2023, 8:43am UTC](https://community.hubspot.com/t/undo-email-send/24328/52 "2023-04-11T08:43:49Z")
This critical feature was requested back in 2020 and it’s important enough to be worth whatever bureaucracy may be involved. 🙂 _So please consider our request diligently._ Comments/Notes are _Everything_ when it comes to delivering a solid support experience. “Document everything” is the golden rule, but my team is deathly afraid of the comment feature after replying to a user/client instead of commenting on their case. Here is one suggestion about how unsending can be added to the HubSpot inbox. ![hubspot feature unsend.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/e/e9591d792017b41c14d5fcb479fd5798e34faef2.jpeg) The mockup was done in MS Paint, so um, try to look past that. The vertical ellipsis contains “Convert Reply to Comment” and could just as well contain “Send Now”, leaving only “Unsend” in the open. I imagine the countdown to be configurable, but if it gets the feature into our hands faster, we’d probably all be happy with about 5 minutes with the option to Send Now. It’s probably enough time to rush to someone’s office and tell them to unsend their message right away. Thanks for your time. I hope that this will be implemented soon; our team needs it. ---
**Author:** ![jeremyirons](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jeremyirons](https://community.hubspot.com/u/jeremyirons)\ **Post date:** [April 12, 2023, 5:28pm UTC](https://community.hubspot.com/t/undo-email-send/24328/53 "2023-04-12T17:28:03Z")
Hubspot just double sent an email for me and I couldn’t unsend 😞 now i look crazy to this contact​🤪🤪 ---
**Author:** ![SSavoie](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@SSavoie](https://community.hubspot.com/u/SSavoie)\ **Post date:** [April 13, 2023, 7:57am UTC](https://community.hubspot.com/t/undo-email-send/24328/54 "2023-04-13T07:57:54Z")
Just 2 days ago we desperately needed an unsend function. We had a support case where it wasn’t clear from the explanation what was going “wrong”. After confessing that it is a bug and then sending the reply, we quickly realized that there was another way to view the issue outside of the user’s description of it. Then we realized that it wasn’t a bug but that the user misinterpreted what was going on. Unsending would have helped avoid the mess that resulted. The case was for a larger client who regularly contacts support and in this case, was in contact with a new face that we’d like existing clients to trust as one of our experts. ---
**Author:** ![SSavoie](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@SSavoie](https://community.hubspot.com/u/SSavoie)\ **Post date:** [April 13, 2023, 8:24am UTC](https://community.hubspot.com/t/undo-email-send/24328/55 "2023-04-13T08:24:29Z")
Also, Hubspot caused an issue for me that made me look pretty dumb, and I couldn’t unsend the message though I noticed the issue as soon as it was sent. I’ve been having an issue with adding and removing images in email conversations. I sometimes get 2 instances of the image, and not necessarily where I initially added it. There are only 2 image elements in total, but sometimes the original one moves somehow to another place and puts a copy either above or below itself. I can delete one image but the other refuses to be deleted. When I send the reply, the image isn’t there anymore. This somehow hid text from me as well. So I rewrote the text and sent the reply. This resulted in 2 lines of almost verbatim text but with minor differences (so that it’s obvious that it was written twice by hand). Wish I could unsend that one. ---
**Author:** ![KKoval](https://avatars.discourse-cdn.com/v4/letter/k/a9a28c/32.png) [@KKoval](https://community.hubspot.com/u/KKoval)\ **Post date:** [May 2, 2023, 7:28pm UTC](https://community.hubspot.com/t/undo-email-send/24328/56 "2023-05-02T19:28:46Z")
Yes, totally agree. Looking forward to this being added soon 🤞 ---
**Author:** ![Brittgoebel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/brittgoebel/32/35926_2.png) [@Brittgoebel](https://community.hubspot.com/u/Brittgoebel)\ **Post date:** [May 2, 2023, 7:37pm UTC](https://community.hubspot.com/t/undo-email-send/24328/57 "2023-05-02T19:37:43Z")
This is so needed! ---
**Author:** ![Lyly1](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@Lyly1](https://community.hubspot.com/u/Lyly1)\ **Post date:** [May 3, 2023, 6:39am UTC](https://community.hubspot.com/t/undo-email-send/24328/58 "2023-05-03T06:39:57Z")
Yes, I already wrote to HubSpot about this, but they suggested writing it here again. ---
**Author:** ![KBelkhiri](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@KBelkhiri](https://community.hubspot.com/u/KBelkhiri)\ **Post date:** [May 5, 2023, 7:34am UTC](https://community.hubspot.com/t/undo-email-send/24328/59 "2023-05-05T07:34:04Z")
After this request was sent 2 years ago and still hasn’t got any reply from HubSpot, I’m doubtful if this even gets its way to them.. Still, I would appreciate an unsend button ---
**Author:** ![MMacahilo](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@MMacahilo](https://community.hubspot.com/u/MMacahilo)\ **Post date:** [May 18, 2023, 11:59pm UTC](https://community.hubspot.com/t/undo-email-send/24328/60 "2023-05-18T23:59:13Z")
I need this feature! [Previous page](https://community.hubspot.com/t/undo-email-send/24328.md?page=2) [Next page](https://community.hubspot.com/t/undo-email-send/24328.md?page=4)