# Undelivered Emails

**URL:** <https://community.hubspot.com/t/undelivered-emails/95125>\
**Category:** Email Deliverability\
**Tags:** free, starter\
**Created:** [November 30, 2023, 11:08am UTC](https://community.hubspot.com/t/undelivered-emails/95125 "2023-11-30T11:08:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AAlexantrov](https://avatars.discourse-cdn.com/v4/letter/a/838e76/32.png) [@AAlexantrov](https://community.hubspot.com/u/AAlexantrov)\
**Post date:** [November 30, 2023, 11:08am UTC](https://community.hubspot.com/t/undelivered-emails/95125/1 "2023-11-30T11:08:23Z")

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Dear all,

Kindly seeking out for your assistance. I made an test email campaign to two of my personal email addresses but the emails were not delivered. (not in spam). I contacted the support via Chat they informed me that this could be due to the branding they use and they suggested me to post here for further assistance. Is there a workarround to resolve the issue? Thanks in advance

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**Author:** ![AAlexantrov](https://avatars.discourse-cdn.com/v4/letter/a/838e76/32.png) [@AAlexantrov](https://community.hubspot.com/u/AAlexantrov)\
**Post date:** [November 30, 2023, 11:20am UTC](https://community.hubspot.com/t/undelivered-emails/95125/2 "2023-11-30T11:20:14Z")

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Issue resolved. It was only a big delay

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [December 7, 2023, 4:46pm UTC](https://community.hubspot.com/t/undelivered-emails/95125/3 "2023-12-07T16:46:56Z")

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Thank you for letting us know that it was solved @AAlexantrov!

Kindly,

Pam