# Unbounce email (Can't receive login code)

**URL:** <https://community.hubspot.com/t/unbounce-email-cant-receive-login-code/161785>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [October 13, 2026, 10:25am UTC](https://community.hubspot.com/t/unbounce-email-cant-receive-login-code/161785 "2026-10-13T10:25:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ASharma732](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@ASharma732](https://community.hubspot.com/u/ASharma732)\
**Post date:** [October 13, 2026, 10:25am UTC](https://community.hubspot.com/t/unbounce-email-cant-receive-login-code/161785/1 "2026-10-13T10:25:16Z")

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I need to unbounce this email - [email] from Hubspot’s end. Not able to receive the login code.  
@Berangere

_Moderator note: For information, the HubSpot Community is a public space. I have therefore edited your content for security & confidential reasons._

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [October 13, 2026, 11:28am UTC](https://community.hubspot.com/t/unbounce-email-cant-receive-login-code/161785/3 "2026-10-13T11:28:24Z")

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Hi @ASharma732, Happy Tuesday!

Thank you for reaching out to the HubSpot Community! I’ve taken a look and the email address had bounced back.

I’ve just unbounced the email address, you should be all set!

Sharing this as it might helps others facing the same: [Not receiving HubSpot system or notification emails](https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-system-or-notification-emails)

@ASharma732, can you please confirm that you are now receiving emails?

Looking forward to hearing from you! ☀

Bérangère