# Unbounce contact

**URL:** <https://community.hubspot.com/t/unbounce-contact/94444>\
**Category:** CRM\
**Tags:** enterprise\
**Created:** [November 21, 2023, 8:17am UTC](https://community.hubspot.com/t/unbounce-contact/94444 "2023-11-21T08:17:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DGanasan](https://avatars.discourse-cdn.com/v4/letter/d/c57346/32.png) [@DGanasan](https://community.hubspot.com/u/DGanasan)\
**Post date:** [November 21, 2023, 8:17am UTC](https://community.hubspot.com/t/unbounce-contact/94444/1 "2023-11-21T08:17:20Z")

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Hi HubSpot,

If i unbounce a contact and it gets a hard bounce record again, would I be able to unbounce again? My question is whether there is a limit to number of times I can unbounce a contact.

Thanks

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 21, 2023, 8:19am UTC](https://community.hubspot.com/t/unbounce-contact/94444/2 "2023-11-21T08:19:17Z")

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Hi @DGanasan,

No, there is no documented limit. After repeated hard bounces, you might have to contact HubSpot support via the in-app widget. In those cases, you need to provide proof that the email address is in fact still valid and can be emailed.

I’m not aware of a status where a contact would stay permanently marked as hard bounced and thus excluded from emails.

Best regards!

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**Author:** ![DGanasan](https://avatars.discourse-cdn.com/v4/letter/d/c57346/32.png) [@DGanasan](https://community.hubspot.com/u/DGanasan)\
**Post date:** [November 21, 2023, 8:21am UTC](https://community.hubspot.com/t/unbounce-contact/94444/3 "2023-11-21T08:21:13Z")

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Hi Karsten,

Thanks for your response. Can i confirm that hard bounce will be reverted if they submit a HubSpot form?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 21, 2023, 8:22am UTC](https://community.hubspot.com/t/unbounce-contact/94444/4 "2023-11-21T08:22:19Z")

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Hi @DGanasan, no, a form submission does not affect the hard bounce status. A form submission will not reset it. (Just think of someone repeatedly submitting as “[jane.doe@gmail.com](mailto:jane.doe@gmail.com)”, creating bounces and harming your sender reputation.)