# Unassigned - Reopened conversations - Issue

**URL:** <https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [May 31, 2022, 3:36pm UTC](https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048 "2022-05-31T15:36:49Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![jdemello](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jdemello/32/84459_2.png) [@jdemello](https://community.hubspot.com/u/jdemello)\
**Post date:** [December 11, 2023, 2:10pm UTC](https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048/5 "2023-12-11T14:10:42Z")

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Good morning, everyone. Our changes to optimize assignment for inactive (deactivated, deleted, or removed) users have been released to all HubSpot portals. For more information on the changes we have made, please see the Product Update [notes](https://app.hubspot.com/l/whats-new/all?productUpdateId=13912277). If you find a use case that was not addressed, please open a new idea as this one is considered delivered.

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_[View the full topic](https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048)._