# Unassigned - Reopened conversations - Issue

**URL:** <https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [May 31, 2022, 3:36pm UTC](https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048 "2022-05-31T15:36:49Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![jdemello](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jdemello/32/84459_2.png) [@jdemello](https://community.hubspot.com/u/jdemello)\
**Post date:** [November 28, 2023, 1:07pm UTC](https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048/4 "2023-11-28T13:07:30Z")

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Hello, everyone. Providing an update that in mid-December we will finish releasing a change for inboxes and help desk to hide deactivated users from reassignment as well as automatically unassign deactivated users from current open conversations. This concern should no longer be an issue.

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_[View the full topic](https://community.hubspot.com/t/unassigned-reopened-conversations-issue/58048)._