# Unable to validate

**URL:** <https://community.hubspot.com/t/unable-to-validate/96678>\
**Category:** Blog, Website & Page Publishing\
**Tags:** website-pages, free\
**Created:** [December 22, 2023, 2:16pm UTC](https://community.hubspot.com/t/unable-to-validate/96678 "2023-12-22T14:16:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BPinnock](https://avatars.discourse-cdn.com/v4/letter/b/e95f7d/32.png) [@BPinnock](https://community.hubspot.com/u/BPinnock)\
**Post date:** [December 22, 2023, 2:16pm UTC](https://community.hubspot.com/t/unable-to-validate/96678/1 "2023-12-22T14:16:35Z")

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Hi,

I recently got an error on my domain page saying that my domain couldn’t be validated. It has worked well for a long time but suddenly this changed.

 ![BPinnock_0-1703254547215.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/6/614a7c1f5cfad1a4ecedb9cc15d480e358d0ffbb.png)

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**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\
**Post date:** [December 22, 2023, 2:40pm UTC](https://community.hubspot.com/t/unable-to-validate/96678/2 "2023-12-22T14:40:01Z")

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What happens when you hit contact us are you brought here? If you haven’t already, I would check with your domain provider to verify the DNS. There is this KB article ( [Troubleshoot domain connection](https://knowledge.hubspot.com/email/troubleshoot-your-email-sending-domain) ) you could try as well.

Unfortunately, with hubspot free plans they do not offer support and as a user-to-user community we don’t have access to always fully understand what is wrong without going into all of your systems (Hubspot, Domain provider, etc.).

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**Author:** ![BPinnock](https://avatars.discourse-cdn.com/v4/letter/b/e95f7d/32.png) [@BPinnock](https://community.hubspot.com/u/BPinnock)\
**Post date:** [December 22, 2023, 3:06pm UTC](https://community.hubspot.com/t/unable-to-validate/96678/3 "2023-12-22T15:06:51Z")

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yes, if I click hit contact us, I just get redirected to the community page.
