Unable to use hubspot oauth app

Hello,

I have created an app on Hubspot for oauth. I have verified my app as well. But when i tried to used it for oauth, I am getting following error:

This account doesn’t have access to some HubSpot features that are required by this app. Please contact the app developer.

I have enable and disable some scope also and tried with app changes as well, But it didn’t solve my problem.

Can you please let me know what am i doing wrong in creating an app.

Thank you

Hi, @VViswanathan :waving_hand: Thanks for reaching out. Does this error occur when you are trying to add your app to a production account?

Occasionally, there is a scope added to an app that isn’t available for the subscription tier for the portal you are trying to install it on.

Questions:

— what scopes are being used for your app?

— what is the subscription level of the portal you are attempting to install your app in?

Best,

Jaycee

Hi @Jaycee_Lewis

This error is occuring when i am trying to oauth with installation url provided in app.

I am using the following scopes:

reports, actions, crm.objects.owners.read, conversations.read, crm.objects.companies.read, crm.lists.read, crm.objects.deals.read, crm.schemas.contacts.read, crm.objects.contacts.read, crm.schemas.companies.read

Before that i was also using some of paid scopes, I removed that. But it’s still not working.

Can you please help me in this.

Thank you

Hi @Jaycee_Lewis
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This error happens when we are trying to oauth using the installation url
provided in the app.
We are using the following scopes:reports, actions,
crm.objects.owners.read, conversations.read, crm.objects.companies.read,
crm.lists.read, crm.objects.deals.read, crm.schemas.contacts.read,
crm.objects.contacts.read, crm.schemas.companies.read
We would like to resolve this issue as soon as possible. Please let me know
if you need additional information or if we are missing something. Your
help to resolve this issue is greatly appreciated. Looking forward to a
quick response.
Vijay

Hi @Jaycee_Lewis

I didn’t get any response on your side. Can you please provide me any solution for this issue as soon as possible.

Thank you