I’m a Super Admin, but the option to “Unbounce” is not available to me.
/Peter
Hi @PStelling,
Removing hard bounces requires a Marketing Hub Professional subscription: Send emails to contacts who previously bounced
Could you confirm you’re on that subscription or higher?
If so, in some rare cases, you’ll have to reach out to HubSpot support to remove the hard bounce.
Best regards!
Hi Karsten
Got it. Thanks for your answer.
We’re on the Sales Hub Professional so that’s the reason I’m unable to Unbounce.
Yours,
Peter