# Unable to send emails **URL:** \ **Category:** Sales Email\ **Created:** [July 12, 2020, 7:05am UTC](https://community.hubspot.com/t/unable-to-send-emails/22755 "2020-07-12T07:05:17Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![MarkStock](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/markstock/32/78108_2.png) [@MarkStock](https://community.hubspot.com/u/MarkStock)\ **Post date:** [July 12, 2020, 7:05am UTC](https://community.hubspot.com/t/unable-to-send-emails/22755/1 "2020-07-12T07:05:17Z")
I seem to have some sort of restriction on my account - I am unable to send any emails? I am sending carefully targetted messages and typically use an external third party app (myemailverifier) to confirm validity. I have one prospect who has two business email addresses which I verified and then received bounce messages from both. Since then I cannot send any email to any contact from my Hubspot account?? Help!! ---
**Author:** ![MarkStock](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/markstock/32/78108_2.png) [@MarkStock](https://community.hubspot.com/u/MarkStock)\ **Post date:** [July 12, 2020, 7:42am UTC](https://community.hubspot.com/t/unable-to-send-emails/22755/2 "2020-07-12T07:42:46Z")
Looks like this is resolved. When I tried to send and track directly from Outlook, I noticed that my Hubspot account was no longer connected. By entering my Hubspot login details within Outlook, normal service resumed! ---
**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\ **Post date:** [July 13, 2020, 10:08am UTC](https://community.hubspot.com/t/unable-to-send-emails/22755/3 "2020-07-13T10:08:20Z")
Hey @MarkStock I’m glad this is resolved! Thanks Sharon