# Unable to practical exercise

**URL:** <https://community.hubspot.com/t/unable-to-practical-exercise/104883>\
**Category:** HubSpot Academy Support\
**Tags:** email-marketing\
**Created:** [April 16, 2024, 6:36am UTC](https://community.hubspot.com/t/unable-to-practical-exercise/104883 "2024-04-16T06:36:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AkiKamiura](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@AkiKamiura](https://community.hubspot.com/u/AkiKamiura)\
**Post date:** [April 16, 2024, 6:36am UTC](https://community.hubspot.com/t/unable-to-practical-exercise/104883/1 "2024-04-16T06:36:43Z")

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I’m learning the Marketing Software course.  
The button to resume the exercise"Create a Workflow in Hubspot"  
is not displayed.  
Does anyone can help?

I’ve already tried refresh the screen

And waited 24h.

Thank you

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**Author:** ![NicoleJ](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nicolej/32/76591_2.png) [@NicoleJ](https://community.hubspot.com/u/NicoleJ)\
**Post date:** [April 16, 2024, 4:02pm UTC](https://community.hubspot.com/t/unable-to-practical-exercise/104883/2 "2024-04-16T16:02:48Z")

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Thanks for posting here, @AkiKamiura!  
Have you attempted to clear your cache, or try this in another browser? If so, and you’re still running into this issue, would you mind sending over a full page screenshot of the page you’re on where you see that?

Take care,

Nicole

Community Helper & Sr Support Specialist

Our community moderators may not be timely in every response. Here’s how to [reach out to HubSpot Support](https://knowledge.hubspot.com/account/get-help-with-hubspot#:~:text=In%20the%20bottom%20right%20of,with%20a%20Customer%20Support%20Specialist.)with any questions related to challenges within your HubSpot account, including the Academy.

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**Author:** ![AkiKamiura](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@AkiKamiura](https://community.hubspot.com/u/AkiKamiura)\
**Post date:** [April 16, 2024, 11:46pm UTC](https://community.hubspot.com/t/unable-to-practical-exercise/104883/3 "2024-04-16T23:46:40Z")

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Thank you for your supporting.

Attaching screenshot here.

 ![スクリーンショット 2024-04-17 084214.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/0/30d2c121c31f561f9928bc7619a308fe7441aebe.png)

Thank you very much.

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<div class="post-metadata">

**Author:** ![AkiKamiura](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@AkiKamiura](https://community.hubspot.com/u/AkiKamiura)\
**Post date:** [April 19, 2024, 12:14am UTC](https://community.hubspot.com/t/unable-to-practical-exercise/104883/4 "2024-04-19T00:14:40Z")

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not resolved  
Does anyone know what to do?