# Unable to find certification

**URL:** <https://community.hubspot.com/t/unable-to-find-certification/15352>\
**Category:** HubSpot Academy Support\
**Created:** [July 17, 2019, 11:21am UTC](https://community.hubspot.com/t/unable-to-find-certification/15352 "2019-07-17T11:21:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![arshiahtabassum](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/arshiahtabassum/32/78108_2.png) [@arshiahtabassum](https://community.hubspot.com/u/arshiahtabassum)\
**Post date:** [July 17, 2019, 11:21am UTC](https://community.hubspot.com/t/unable-to-find-certification/15352/1 "2019-07-17T11:21:48Z")

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1. [arshiahtabassum@gmail.com](mailto:arshiahtabassum@gmail.com)

2. Inbound certification and Inbound Marketing Certification

3. Internet Explorer and Google Chrome (Latest Versions)

4.

 ![Screenshot (68).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/8/d8509604ad5c755276afe72b4a8fe8beab7ae48c.png)  
Teams Tab with Inbound and Inbound Marketing Passed5.  
 ![Screenshot (67).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/b/5b84c3df0a22da65f435d13e4d5b273d89bf0973.png)  
Tracks with completed courses  
Kindly help me out with the certificate issue. Thanks

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**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\
**Post date:** [July 17, 2019, 1:28pm UTC](https://community.hubspot.com/t/unable-to-find-certification/15352/2 "2019-07-17T13:28:37Z")

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Hey @arshiahtabassum

Usually takes a few hours to be sent. I will send you via private message the URL with your certificate.

Thank you

Sharon

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**Author:** ![mayawilferness](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mayawilferness/32/38459_2.png) [@mayawilferness](https://community.hubspot.com/u/mayawilferness)\
**Post date:** [July 17, 2019, 5:22pm UTC](https://community.hubspot.com/t/unable-to-find-certification/15352/3 "2019-07-17T17:22:53Z")

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Hello,

I also was unable to view my certification. It was passed on the account [maya@wilferness.com](mailto:maya@wilferness.com).

 ![Screen Shot 2019-07-17 at 12.21.47 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/7/79456234c2c37bcd8c86d8b18eefa8ead4a688d0.png)

 ![Screen Shot 2019-07-17 at 12.17.05 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/a26e54fb3b435839705921d64c2bbeae23af5e0b.png)

Here are the screenshots.

Thanks!

Maya

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**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\
**Post date:** [July 18, 2019, 8:32am UTC](https://community.hubspot.com/t/unable-to-find-certification/15352/4 "2019-07-18T08:32:52Z")

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Hey @mayawilferness

Thank you for the screenshot. In case you are not able to see it in your portal yet, I will send it to you via private message.

Thank you

Sharon