Dear HubSpot Support Team, I completed the Social Media Marketing exam on HubSpot Academy on February 25, 2025 . However, I am unable to download my certificate. When I attempt to do so, I either encounter an error or do not see the download.
Hi there,
Thank you for your feedback - We’re aware of a problem preventing some users from downloading their certificates.
Our team is investigating and we’ll post an update on this post “Updates on the Downloading Certificates issue on HubSpot Academy” as soon as we have more information.
We’re sorry for the inconvenience.
Thank you for your patience!
Best,
Bérangère