Unable to download certification

Hi there,

I have completed the Email marketing course but unable to download the certification. I have seen numerous same requests here but none have been answered as well.

Would someone kindly help us? Thank you!

Hi there,
Thank you for your feedback - We’re aware of a problem preventing some users from downloading their certificates.

Our team is investigating. Can you please follow the steps indicated in this post: “Updates on the Downloading Certificates issue on HubSpot Academy”.

We’re sorry for the inconvenience.

Thank you!
Best,
Bérangère