Unable to download certificate

Despite passing my exam, Hubspot is not letting me download my certificate. Pls help!

Don’t waste your time here. The videos don’t work all the time. They won’t give you a cert unless you pay. And the customer service **bleep**.

Hi there,
Thank you for your feedback - We’re aware of a problem preventing some users from downloading their certificates.

Our team is investigating. Can you please follow the steps indicated in this post: “Updates on the Downloading Certificates issue on HubSpot Academy”.

We’re sorry for the inconvenience.

Thank you!
Best,
Bérangère