# Unable to create or delete templates **URL:** \ **Category:** Account & Settings\ **Tags:** sequences\ **Created:** [January 4, 2021, 5:39pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682 "2021-01-04T17:39:37Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![NSwanger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nswanger/32/5125_2.png) [@NSwanger](https://community.hubspot.com/u/NSwanger)\ **Post date:** [January 4, 2021, 5:39pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/1 "2021-01-04T17:39:37Z")
Hi, My organization recently opted out of the sales hub portion of HubSpot. At the time of deletion, we had multiple sequences setup with various templates in them. I have been trying to delete these templates but first have to remove them from a sequence, which I cannot do as I don’t have access to the templates anymore. Would it be possible to delete the old sequences? ---
**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\ **Post date:** [January 4, 2021, 7:44pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/2 "2021-01-04T19:44:16Z")
Hi @NSwanger, I see your conundrum there. Aside from running the Sales Pro tools for another month, I can’t think of a great workaround. I’ll tag some HubSpotters to see if they have any suggestions. [@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685) @sharonlicari [@TitiCuisset](https://community.hubspot.com/t5/user/viewprofilepage/user-id/89150) @PamCotton Josh ---
**Author:** ![NSwanger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nswanger/32/5125_2.png) [@NSwanger](https://community.hubspot.com/u/NSwanger)\ **Post date:** [January 4, 2021, 7:46pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/3 "2021-01-04T19:46:12Z")
Thanks Josh! ---
**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\ **Post date:** [January 4, 2021, 8:01pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/4 "2021-01-04T20:01:53Z")
Hello @NSwanger Happy new year! @Josh thank you for the @ mention. I will reach out to our team to remove the old sequences from your account, once it’s complete I will update them here. Kindly, Pam ---
**Author:** ![NSwanger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nswanger/32/5125_2.png) [@NSwanger](https://community.hubspot.com/u/NSwanger)\ **Post date:** [January 4, 2021, 8:17pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/5 "2021-01-04T20:17:12Z")
Thank you! ---
**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\ **Post date:** [January 4, 2021, 8:56pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/6 "2021-01-04T20:56:54Z")
Hello @NSwanger In order to proceed with the request, the user requesting the removal needs to be an admin in the account. Could we please have the admin send a request to me? Thank you! Pam ---
**Author:** ![NSwanger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nswanger/32/5125_2.png) [@NSwanger](https://community.hubspot.com/u/NSwanger)\ **Post date:** [January 4, 2021, 9:14pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/7 "2021-01-04T21:14:54Z")
Sure, is there an email adress that I could have him reach out on? ---
**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\ **Post date:** [January 4, 2021, 9:21pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/8 "2021-01-04T21:21:45Z")
hi @NSwanger I will send you a private message with more information ---
**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\ **Post date:** [January 5, 2021, 4:14pm UTC](https://community.hubspot.com/t/unable-to-create-or-delete-templates/29682/9 "2021-01-05T16:14:07Z")
Hi @NSwanger , just wanted to update here too that you should be all set! the sequences were deleted. Kindly, Pam