Unable to Complete the Content Hub for Marketers Smart Text Practical Exercise

I am trying to obtain my certificate for the HubSpot Content Hub for Marketers course. I activated the free trial to complete the practical exercises (which I passed), but I encountered an issue with the “Add Smart Text to a Page” exercise. Although I could complete the exercise successfully outside of the course, the Smart Text tools and options disappeared when I attempted to do it within the exercise itself.

I verified that I was using the correct account and that my trial was still active, so there shouldn’t have been any issues.

As a workaround, I followed the steps in the exercise using the regular software and then submitted the created page through the exercise. (I hope that makes sense; it’s a bit difficult to explain :sweat_smile:).

Unfortunately, I didn’t pass the exercise again (that was my 3rd attempt). Could someone manually complete this exercise for me? I know I’m doing it right; the software just isn’t cooperating.

Hello @ainsleyslatimer ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. I submitted it on my end. You should see your cert now,

Thank you!

Anissa

Thank you so much!