Unable to change "Unknown user made a call" to username in recent activity tab

Hi,

I’ve built up a little CRM integration app for calling, however whenever I dial out, the recent activity tab shows “Unknown User” has made a call, rather than the username for my account.

I’ve tried setting the hubspot_owner_id. What else do I need to set for the correct information to be shown?

Hi, @mbit_tristan :waving_hand: Welcome to our community. In order for our community members to help you, could you please provide an example of how you’re setting the hubspot_owner_id in your code, or any additional details about your integration setup? This information will help the community understand your issue better and offer more targeted advice.

Thanks! — Jaycee