# UI extensions

**URL:** <https://community.hubspot.com/t/ui-extensions/136117>\
**Category:** CMS Development\
**Tags:** local-development, professional\
**Created:** [July 11, 2025, 10:50pm UTC](https://community.hubspot.com/t/ui-extensions/136117 "2025-07-11T22:50:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![IFuentes3](https://avatars.discourse-cdn.com/v4/letter/i/49beb7/32.png) [@IFuentes3](https://community.hubspot.com/u/IFuentes3)\
**Post date:** [July 11, 2025, 10:50pm UTC](https://community.hubspot.com/t/ui-extensions/136117/1 "2025-07-11T22:50:46Z")

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Hi everyone!

I’m encountering an issue with my **developer account (super admin)** when trying to create a **Personal Access Key** or a **new project** for **UI Extension development**.

1. **Personal Access Key Error** :

2. **New Project Creation Error** :

**Current Workaround** :  
If I create a **test developer account** (under my developer account), I **can** generate **Personal Access Keys** and build apps there. However, I **need to use my developer account** for publishing purposes.

**Questions** :

- Has anyone else faced this issue?
- Is this a permissions, configuration, or beta-access problem?
- Are there any official solutions or workarounds?

Any guidance would be greatly appreciated!

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**Author:** ![ArisudanTiwari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/arisudantiwari/32/93919_2.png) [@ArisudanTiwari](https://community.hubspot.com/u/ArisudanTiwari)\
**Post date:** [July 12, 2025, 10:34pm UTC](https://community.hubspot.com/t/ui-extensions/136117/2 "2025-07-12T22:34:34Z")

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Hi @IFuentes3 ,  
This looks like an issue on HubSpot’s side, not something you can fix with permissions or settings.

HubSpot recently changed how UI Extensions and developer betas work. The message saying _“Product update no longer exists” means the old beta link is outdated, or the feature is being reworked, or temporarily paused._

You can check this changelog post for more context: [https://developers.hubspot.com/changelog/april-2025-rollup  
 ](https://developers.hubspot.com/changelog/april-2025-rollup)

You’re already doing the main workaround by creating and testing in a sub-developer account. If you need to publish from your main developer account, here’s what I’d suggest:

- Reach out to HubSpot Support (or Partner Support if available) and ask them to enable access to UI Extensions and project tools on your main dev account. Be sure to mention the broken beta link and reference this issue.
- Submit a ticket via HubSpot Developer Support, and the Developer Relations (DevRel) team can usually escalate access issues like this.
- Keep an eye on updates and monitor the [UI Extensions docs](https://developers.hubspot.com/docs/guides/crm/ui-extensions/overview) and the [developer changelog](https://developers.hubspot.com/changelog) for any updates or fixes.
- Also, if your main developer account is tied to an older app, there might be some access restrictions compared to newer accounts, worth checking with support.

At this point, the best option is to wait for an official fix or get support to manually unlock access.

Hope this helps!

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**Author:** ![IFuentes3](https://avatars.discourse-cdn.com/v4/letter/i/49beb7/32.png) [@IFuentes3](https://community.hubspot.com/u/IFuentes3)\
**Post date:** [July 14, 2025, 9:38pm UTC](https://community.hubspot.com/t/ui-extensions/136117/3 "2025-07-14T21:38:55Z")

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Thanks for the reply and help! I had to check the box for Gradual Releases in Account Defaults → Feature Releases to gain access to beta feature, which didn’t happen with another developer account I’d tried, but that should have been resolved.