Hello, We had a new form submission come through and instead of creating a new contact in Hubspot, it added the email addres…

Hi @mwilliams , Well - the forwarded email would be a relationship, right? [16x16_smiley-happy.png.png] That is a potential…

Hi @ShellyL ! Unfortunately, I am not aware of an easy way to transfer activities from one contact to another. What I would pr…

Hi @RMarks15 , Unfortunately there is no way to “Split” a contact into two and keep the history divided. Your best option is…

There is no form submission completed for the second email, everything prior to Thursday 7th March is the doninant and correc…

Hi @RMarks15 , Sure thing, you can PM me here if you like or tjones [at] digitopia [dot] agency.

Hi @mwilliams , Well, the forwarded email is a relationship, right? [16x16_smiley-happy.png.png] That is a potential explan…

@mwilliams , Interesting. Are the contacts on a separate domain all together?

In our case, yes. They are usually from the same company!

My understanding is that it has to do with the underlying cookies. These people may seem to be unrelated..but could be friend…

We have the same issue. Often when they are from the same office. I like the workflow idea presented above, but it would be b…

This happens to us every day. Within the industry we serve, our customers share devices at work all the time. Whenever they f…

HI @JasonMM , Have you tested it? I’m not sure that I agree with the flaw you described. The reason I say that is that when …

Two unrelated records merged

chloekonig April 27, 2018, 2:27am 8

We have the same problem with ours! I hope somebody has a solution because we often lose some data when trying to sort it out!

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