Trying to connect an integration, but it requests 2FA which is already setup

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1

Hi,

I am tring to set up a intergration between Xero and Hubspot. I Set up the 2fA on hubspot last week, but whenever I try to connect the intergration it fails and says I need to set 2fa up.

Any ideas how to fix this?

2

Hi @ATG61! Welcome to the Community-- happy to have you here :blush:

Have you tried making the connection through a private browsing window or another browser? Attaching a screenshot of the error may help provide some additional context as well!

Best,

Kennedy

3

If you’re seeing a 2FA error when connecting Xero to HubSpot, try these steps:

  • Ensure 2FA is enabled for your specific HubSpot user account, not just for the portal.
  • Log out and log back into HubSpot to refresh security settings.
  • Clear browser cache or try incognito mode.
  • Double-check that the HubSpot account you’re using has Super Admin permissions.
  • Make sure your Xero account has the correct permissions to authorize integrations.
  • Disconnect any previous failed connection attempts from both sides.
  • Try reconnecting using a different browser or device.
  • If it still fails, contact HubSpot or Xero support for 2FA sync issues.

If you looking for hubspot xero integration app i will suggest this Hubspot xero integration app → HubSpot Marketplace . If you face any issue while setup the app you can contact them they will provide a free consultation - https://meetings.hubspot.com/cloudify/app-assistance