# Trouble activating SSL

**URL:** <https://community.hubspot.com/t/trouble-activating-ssl/93447>\
**Category:** Knowledge Base Tool\
**Tags:** free\
**Created:** [November 7, 2023, 11:14am UTC](https://community.hubspot.com/t/trouble-activating-ssl/93447 "2023-11-07T11:14:58Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Digmodel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digmodel/32/72386_2.png) [@Digmodel](https://community.hubspot.com/u/Digmodel)\
**Post date:** [November 7, 2023, 11:14am UTC](https://community.hubspot.com/t/trouble-activating-ssl/93447/1 "2023-11-07T11:14:58Z")

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Hey,

Try to cennect a domain to hubspot. Everything is fine until i get to the activation of SSL. It says that the activation is ongoing and might take 4 hours. The problem is that it has taken 24 hours and still not activated. Followed the troubleshoot instructions and still not funtioning despite the change of information in DNS register. [Troubleshoot SSL certificate errors (hubspot.com)](https://knowledge.hubspot.com/domains-and-urls/troubleshoot-ssl-certificate-errors)

Any help would be appreciated!

/Afshin

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**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\
**Post date:** [November 7, 2023, 2:05pm UTC](https://community.hubspot.com/t/trouble-activating-ssl/93447/2 "2023-11-07T14:05:31Z")

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Hi @Digmodel and welcome to the Community.

[Here’s another resource](https://blog.hubspot.com/website/fix-ssl-certificate-error) with more insight into SSL and potential problems. [And one from a resource](https://www.siteground.com/kb/ssl-error/) other than HubSpot.

If it’s still not working, I’d recommend asking your domain registrar to see if they can help. I see you HubSpot Free, so you don’t have Support. I’ll tag @DianaGomez and @PamCotton to see if they have any additional help they can offer, too.

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<div class="post-metadata">

**Author:** ![Digmodel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digmodel/32/72386_2.png) [@Digmodel](https://community.hubspot.com/u/Digmodel)\
**Post date:** [November 8, 2023, 7:38am UTC](https://community.hubspot.com/t/trouble-activating-ssl/93447/3 "2023-11-08T07:38:01Z")

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Thanks Dan,

Think it would be good if I waited 72 h according to the descriptions in the link, been 48 h now. Will also check with my domain registrar to see that everything is alined.

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<div class="post-metadata">

**Author:** ![Digmodel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digmodel/32/72386_2.png) [@Digmodel](https://community.hubspot.com/u/Digmodel)\
**Post date:** [November 9, 2023, 7:51am UTC](https://community.hubspot.com/t/trouble-activating-ssl/93447/4 "2023-11-09T07:51:27Z")

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After 72h the SSL activation was completed as mentioned in the links.

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<div class="post-metadata">

**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\
**Post date:** [November 9, 2023, 1:02pm UTC](https://community.hubspot.com/t/trouble-activating-ssl/93447/5 "2023-11-09T13:02:52Z")

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Glad to hear it @Digmodel!