# Trigger workflow on feedback survey submission **URL:** \ **Category:** Customer Feedback Tool\ **Tags:** professional\ **Created:** [December 4, 2024, 9:15am UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844 "2024-12-04T09:15:41Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![HenrikHS](https://avatars.discourse-cdn.com/v4/letter/h/e274bd/32.png) [@HenrikHS](https://community.hubspot.com/u/HenrikHS)\ **Post date:** [December 4, 2024, 9:15am UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/1 "2024-12-04T09:15:41Z")
I need to create a workflow that triggers every time someone submitts a spesific feedback survey (even if they do multiple times). I somehow cant find the rigth way to set up these triggers. Any help? I was thinking about doing this thru lists, but it must be a better way to set up trigger.. FYI: Going to use this to send a follow up email after they submitt the survey ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [December 4, 2024, 9:17am UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/2 "2024-12-04T09:17:55Z")
Hi @HenrikHS, A **feedback-submission** based workflow lets you send automated emails, that would be the cleanest way to approach this: ![karstenkoehler_0-1733303842269.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/a96f25297521596180568e4c256ea154dcf481a0.png) Best regards! ---
**Author:** ![HenrikHS](https://avatars.discourse-cdn.com/v4/letter/h/e274bd/32.png) [@HenrikHS](https://community.hubspot.com/u/HenrikHS)\ **Post date:** [December 4, 2024, 9:22am UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/3 "2024-12-04T09:22:37Z")
Yes, and thanks. But it is the trigger i struggel with. What do i set as trigger for the feedback survey? So that every time someone submitt the survey they are enrolled ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [December 4, 2024, 9:25am UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/4 "2024-12-04T09:25:02Z")
@HenrikHS the workflow is submission based – if you enroll by record ID or create date being known, for example, that would “catch” every new submission. No need for re-enrollment, since you only want to send one email per feedback submission. Make sure not to enroll existing record, or else all historic submissions will trigger an email. ---
**Author:** ![HenrikHS](https://avatars.discourse-cdn.com/v4/letter/h/e274bd/32.png) [@HenrikHS](https://community.hubspot.com/u/HenrikHS)\ **Post date:** [December 4, 2024, 9:32am UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/5 "2024-12-04T09:32:56Z")
Okei, im still not sure i get it 100%. Could you give exsample of the triggers? - Enroll contact/record id when feedback survey xxx is sumbmitted ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [December 4, 2024, 9:35am UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/6 "2024-12-04T09:35:56Z")
@HenrikHS it could look like this: ![karstenkoehler_0-1733304928327.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/6/d6c4d85dcde6aa13c812e35d094c661202c1dc71.png) Since you’re mentioning contacts in your last reply, keep in mind this is not a contact workflow, it’s feedback submission workflow. ---
**Author:** ![HenrikHS](https://avatars.discourse-cdn.com/v4/letter/h/e274bd/32.png) [@HenrikHS](https://community.hubspot.com/u/HenrikHS)\ **Post date:** [December 4, 2024, 12:47pm UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/7 "2024-12-04T12:47:59Z")
Thanks, think that will work, but I will also need it to trigger just on one spesific feedback survey, not all of them 😅 ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [December 4, 2024, 12:50pm UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/8 "2024-12-04T12:50:13Z")
@HenrikHS you can further limit enrollment by Survey ID / Survey Name / Survey CRM ID of course. ---
**Author:** ![ARiklin](https://avatars.discourse-cdn.com/v4/letter/a/9f8e36/32.png) [@ARiklin](https://community.hubspot.com/u/ARiklin)\ **Post date:** [August 26, 2026, 2:47pm UTC](https://community.hubspot.com/t/trigger-workflow-on-feedback-survey-submission/121844/9 "2026-08-26T14:47:25Z")
Here’s a solution for how to trigger a workflow after a survey submission. Start Trigger: **Property value changed has been completed** any number of times anytime and **Property name** is **Survey Name** **New value:** **Survey Name** is equal to any of **[Survey Name]**