# Trigger webhook - Timeout occurred, but will retry soon

**URL:** <https://community.hubspot.com/t/trigger-webhook-timeout-occurred-but-will-retry-soon/20099>\
**Category:** APIs & Integrations\
**Tags:** workflows\
**Created:** [April 16, 2020, 9:25am UTC](https://community.hubspot.com/t/trigger-webhook-timeout-occurred-but-will-retry-soon/20099 "2020-04-16T09:25:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nickitatkach](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nickitatkach/32/82448_2.png) [@nickitatkach](https://community.hubspot.com/u/nickitatkach)\
**Post date:** [April 16, 2020, 9:25am UTC](https://community.hubspot.com/t/trigger-webhook-timeout-occurred-but-will-retry-soon/20099/1 "2020-04-16T09:25:32Z")

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Hello,

I would like to call external endpoint when contact is created via user interface.

So, I have created a workflow (Automation → Workflows), set condition to trigger webhook on “Email is known”.

When I add an account webhook is triggerred but it fails with such an exception: Timeout occurred, but will retry soon.

Endpoint url is available and I can call it from Postman or any other tool.

How can I fix it?

Thanks.

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<div class="post-metadata">

**Author:** ![nickitatkach](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nickitatkach/32/82448_2.png) [@nickitatkach](https://community.hubspot.com/u/nickitatkach)\
**Post date:** [April 16, 2020, 10:05am UTC](https://community.hubspot.com/t/trigger-webhook-timeout-occurred-but-will-retry-soon/20099/2 "2020-04-16T10:05:18Z")

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Hi all,

I have resolved the issue: noticed that SSL certificate was a day out of valid date.

I have updated SSL certificate and the issue is now resolved.